Jun Liang
5 mar 24: screen hang, no response. avoid this popstation
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A POPStation parcel locker unit with Singapore Post branding in a parking lot.
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POPStation at Junction 8 provides round-the-clock parcel collection and delivery services, conveniently located in Basement 2 behind Lift 3/4 Lobby. Operated by Singapore Post, this automated locker system offers a secure and flexible solution for online shoppers and busy individuals who need to collect, return, or send parcels at their own convenience. As part of Singapore's extensive POPStation network with over 200 locations, this Junction 8 outlet serves the Bishan community with 24-hour accessibility, making it particularly valuable for residents and office workers with varying schedules.
The service allows customers to select POPStation as their preferred delivery address when shopping online, receiving SMS and email notifications once parcels arrive. Beyond collection services, customers can also return packages or send their own parcels using the automated system. The locker-based approach ensures security while eliminating the need to wait for delivery personnel or adhere to traditional post office hours. This technology-driven solution has revolutionized package handling in Singapore, offering unprecedented convenience for the digital shopping era.
Located within Junction 8's easily accessible basement level, the POPStation serves both mall visitors and the broader Bishan community. Its proximity to Bishan MRT station and the mall's extensive operating hours make it an ideal location for commuters and shoppers alike. Whether you're collecting an online purchase, returning an item, or sending a package to family and friends, POPStation Junction 8 provides efficient, secure, and convenient parcel services available every hour of every day, reinforcing Junction 8's position as a comprehensive lifestyle destination.
Operating Hours
Closed
Monday
(Today)
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Overall Rating
2.4
/
5
Based on 30 reviews
Mall Ranking
#198
Out of 220 shops
Category Ranking
Not enough ratings
Negative Reviews
Jerry Lim
Based on SMS instructions from PopStation "Junction 8 (B2,near Lift Lobby; Hrs:24hrs)", hard to find. I went via B1 "travelator" located near POLAR n FourLeaves bakeries, to B2. Upon exiting to carpark, turn right, then immediate right again (U-turn to right side), walk 30seconds. It's located at a corner of carpark, near section C5. I did not see any lift lobby that was mentioned in SMS. As for 24hours access, maybe must enter through carpark gantry.
Lichan Cheah
Super hard to find, the signpost website doesn't even list what floor it's on. Had to rely on all the good photo takers here hahaa. Have added my own photos. Kiosk works as expected once you find it!
Rachel Ho
Hard to locate. Go down the 2 travelators next to Polar/Four Seasons bakery in B1. Exit, walk to the right, and the Popstation is perpendicular to the wall with movie posters.
K Dino
No signage. Tucked away in a corner in the lowest most level basement car park. Label printing function not working. Singpost! What are you guys thinking when you decide to place it there?? Put it at the bus terminal or at least somewhere on the ground level!
Sarah Chin
There's some issue with POPStations across all machines Cannot print labels This Bishan one is go down travellator near Four Leaves, make 2 rights
C Irene
At basement. Very warm area. Unfortunately only given a choice of small, medium and large locker. Selected large but package was too big to fit into it. Had to take package to post office located at Bishan Community Centre because system could not cancel and open the one extra large locker not offered. It would be better if system was fed size info and open up a suitable locker rather than offer unsuitable sizes.
Peter Y
At basement inside carpark. Take the escalator at four leaves down.
Widya T Yutika
The kiosk was not working when I got there, very inconvenience. I have called SingPost about the machine issue, and customer service asked for phone number and address and mentioned that my items will be sent to my doorstep. But the next day, I still got the reminder to collect, so I called the customer service again. This time, the CS mentioned I needed to go down to the PopStation again to collect my item and told me that they never mention to send to my doorstep. Irresponsible CS, very disappointed with the service.
Walter Loo
11-12 March, screen hang not responding. Called customer care twice and given standard answer - don't bother calling. If given a choice, will award 0 star.
Grace Aw
Located at b2, carpark near the lift area. Currently not able to return parcel. Collection ok
Chey
The screen is perpetually spoilt. Spoilt in late Nov 2022, now Jan 2023 still spoilt
Jun Leong
5 Mar 24: The screen hung and was unresponsive. Avoid this popstation.
Chye
The screen is perpetually spoilt. It was spoilt in late November 2022, and is still spoilt in January 2023.
Grace Oh
Located at B2, in the car park near the lift area. Currently, parcel returns are not possible. Collection is OK.
Warren Loo
On March 11-12, the screen hung and was not responding. I called customer care twice and was given a standard answer: "don't bother calling." If given a choice, I would award 0 stars.
Widya T Yutika
The kiosk was not working when I got there. Very inconvenient. I called SingPost about the machine issue, and customer service asked for my phone number and address, mentioning that my items would be sent to my doorstep. But the next day, I still got a reminder to collect, so I called customer service again. This time, the CS mentioned that I needed to go back to the PopStation to collect my item and told me that they never mentioned sending it to my doorstep. This was irresponsible customer service. I am very disappointed with the service.
Chan Irene
The area in the basement was very warm. Unfortunately, I was only given a choice of small, medium, and large lockers. I selected large, but my package was too big to fit into it. I had to take the package to the post office located at Bishan Community Centre because the system could not cancel my selection and open the extra-large locker, which was not an option. It would be better if the system were fed size information and could open up a suitable locker rather than offering unsuitable sizes.
Sarah Chan
There's an issue with POPStations across all machines. Labels cannot be printed. This Bishan one is located by going down the travellator near Four Leaves, then make 2 rights.
K Dion
No signage. Tucked away in a corner in the lowest level basement car park. Label printing function not working. Singpost! What are you guys thinking when you decide to place it there? Put it at the bus terminal or at least somewhere on the ground level!
Rachel Goh
Hard to locate. Go down the 2 travelators next to Polar/Four Seasons bakery in B1. Exit, walk to the right, and the Popstation is perpendicular to the movie poster wall.
Li Shan Cheah
Super hard to find. The signpost website doesn't even list what floor it's on. Had to rely on all the good photo takers here, haha! Have added my own photos. Kiosk works as expected once you find it!
Jeremy Lim
Based on SMS instructions from PopStation "Junction 8 (B2, near Lift Lobby; Hrs: 24hrs)", the location was hard to find. I went via the B1 "travelator," located near POLAR and FourLeaves bakeries, to B2. Upon exiting to the carpark, turn right, then immediately right again (a U-turn to the right side), and walk 30 seconds. It's located at a corner of the carpark, near section C5. I did not see any lift lobby that was mentioned in the SMS. As for 24-hour access, perhaps one must enter through the carpark gantry.
Positive Reviews
Nolan
Works as expected, but being in the parking area with oil smell and very warm temperatures is not ideal.
Marie Lim
POPstation @ J8 is at carpark level, rather inconvenient if one has to enter the mall & carpark level just to return parcel. Take escalator down after NTUC level
Pris Leong
Please note that this pop station has moved to b2 inside the car park (near column C4). Proceed to the car park directly or walk down using the B1 escalator to the car park, exit the door and turn right. I went to the office tower looking for it initially so now I know.
Priscilla Leong
Please note that this pop station has moved to B2 inside the car park (near column C4). Proceed to the car park directly, or walk down using the B1 escalator to the car park, then exit the door and turn right. I went to the office tower looking for it initially, so now I know.
Peter Yeo
It's in the basement, inside the carpark. Take the escalator down at Four Leaves.
Mary Lim
POPstation @ J8 is at the carpark level, which is rather inconvenient if one has to enter the mall and go to the carpark level just to return a parcel. Take the escalator down past the NTUC level.
Noah
Works as expected, but being in the parking area with an oil smell and very warm temperatures is not ideal.
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