McDonald's Bishan Junction 8 serves as a cornerstone of convenient, quality fast food dining in Singapore's northern heartland, bringing the world's most beloved fast food experience directly to the bustling shopping and transport hub of Bishan. Located on the first floor of Junction 8 Shopping Centre, this halal-certified restaurant provides families, shoppers, and commuters with familiar favorites alongside Singapore-exclusive offerings that have made McDonald's a local institution. With extended operating hours and strategic positioning near Bishan MRT, McDonald's continues to be the go-to choice for quick, satisfying meals throughout the day.
The menu features iconic global favorites like the Big Mac, Chicken McNuggets, and crispy fries, alongside Singapore's beloved McSpicy Burger that has become a local phenomenon. The restaurant serves Singaporean, Western, dessert, and vegetarian options that cater to diverse tastes and dietary preferences, ensuring every family member finds something delicious. From breakfast McMuffins starting early morning to late-night McFlurries and seasonal limited-time offerings, McDonald's provides consistent quality and taste that customers trust, with average meal prices around 0 making it accessible for all budgets.
Operating from 6:30 AM to midnight Sunday through Thursday, with extended weekend hours until 1:00 AM Friday and Saturday, McDonald's Bishan Junction 8 accommodates both early commuters and late-night diners. Located at #01-20 Junction 8, the restaurant offers convenient dine-in service, efficient takeaway, and delivery through Foodpanda, ensuring customers can enjoy McDonald's whenever and however they prefer. With its combination of global consistency, local flavor innovations, and unmatched convenience, McDonald's remains an essential dining destination in the vibrant Bishan community.
Extremely slow service waited for 20m for the meal to be ready(at 9pm when there is not many people waiting) and staff is also rude. Telling people to get alway when asking about the order. Don't recommend the place if u want your meal to be served fast. Fries is always wet ordering here. Having the worst fries over other McDonald's.
Anch Lim
Ordered breakfast from this outlet. When eating midway, noticed my hash brown has a piece of mysterious black stuff embedded in it. 🤢
Moral of the story: please always check what you’re eating before biting into it.
Victor
90 mins wait on 26th July 2025. Everyone was clustering near the collection point, confused and bewildered on whether they missed their order. Spoiler, they didn't.
The machine lies. Your queue number will mysteriously appear then disappear like the great Houdini.
It was a clusterdark of epic proportions, I proudly crown Junction 8 MacDonalds the worst outlet of Singapore, nay, of Southeast Asia.
Shame on the manager who couldn't keep order, shame on the staff who lost my receipt and left my food on the counter for an eternity and shame on me for buying junk food.
Beware if you dare tread into this hellhole, purgatory awaits you.
Russell CJY
Ordered take away with Mc Shaker paid just now, but they missed out my Mc Shaker, please be more alert and improve your service after this
EpicalyxPuggy
My McNugget was rob!!! 😭😭😭😭 I order 6 but got 5!! Where my mcnuggets! Without nuggets there isn't life :(
TTT
Another outlet with super slow service.
Ordered at 1105am, screen showing ready order but item not out until 1120am. Asked service staff but was told order still preparing.
What’s the use of having a screen stating order ready but item still preparing.
Fast food is becoming slow food.
I am Magneto
Absolutely Horrible Experience at McDonald’s Junction 8 – $39 Wasted
I’m extremely disappointed with my recent takeaway order at McDonald’s Junction 8. I paid $39++ for my meal, and the service I received was beyond unacceptable.
First of all, the service was painfully slow. The staff seemed disorganized and unsure of what they were doing. Even with a relatively simple order, 3 meals and some ala carte apple pies, they still managed to mess it up. Despite paying for everything, they completely forgot to include my apple pies in the takeaway bag. It’s not like I ordered a lot, they just didn’t care enough to check.
To make matters worse, I had to wait far longer than necessary, only to walk away with an incomplete order. I honestly don’t know what the staff were doing behind the counter, they were slow, inattentive, and clearly not managed well.
This level of service is unacceptable from a brand like McDonald’s. I’ve never been this angry about a takeaway order before. If your team cannot handle basic service, then something is seriously wrong. Change your management team, because clearly they are not doing their jobs properly. I’ve seen more efficient service at hawker stalls run by aunties, no exaggeration.
What i expect is an official apology from the Junction 8 outlet. A review of the staff and management at this location, this experience shows clear neglect in both service standards and customer care.
This isn’t just a one-off mistake, it reflects how poorly this outlet is being run. Do better.
Sunny
Disorganised collection system and rude staff. Why have the screen if the info is not going to be accurate? Call outs are unreliable especially if the staff mumbles. Noticed this at other outlets as well. McD Singapore needs to review their processes because standards have really dropped over the years.
Sock Lip Lim
Went there last Saturday morning with my 2 grandkids. At 8+am, the place was warmed. I would have breakfast at another place if not because of my grandkids. Ordered thru my mobile app. For unknown reasons, my food was delayed. After 2 requests to check my order, my food was finally served after 20min. But wrong items! And this happened twice. Something is wrong with the process!
Lycan Joe
Very very slow service... it's not fast food it's slow food.. everything seems stuck.. doesn't seem like a manager is on shift.. please swap out your team.. they can't handle breakfast hours.. it's irritating to wait this long..
kean ang
My friends and I went to mcds to eat. We were super hungry and was dying to eat.However, we were extremely disappointed when our sauce weren't in our bags. After we confronted them and asked for sauce in a polite manner, they accused us of hiding the sauce and refused REFUSED to give us our sauce and they said that they put it BESIDE our tray when we confronted them
WR X (Toujiang)
Product is great but the customer service is rather ordinary.
Xu Meizi
Service was extremely slow. I waited 20 minutes for the meal to be ready (at 9 PM, when there weren't many people waiting), and the staff was also rude. They were telling people to get away when asking about the order. I don't recommend this place if you want your meal to be served fast. The fries are always wet when ordering here. They have the worst fries compared to other McDonald's.
Kian Ang
My friends and I went to McDonald's to eat. We were super hungry and were dying to eat. However, we were extremely disappointed when our sauce wasn't in our bags. After we confronted them and asked for sauce in a polite manner, they accused us of hiding the sauce and REFUSED to give us our sauce. They said that they put it BESIDE our tray when we confronted them.
Lye Ken Choo
Very, very slow service. It's not fast food; it's slow food. Everything seems stuck. Doesn't seem like a manager is on shift. Please swap out your team. They can't handle breakfast hours. It's irritating to wait this long.
Sok Lip Lim
Went there last Saturday morning with my 2 grandkids. By 8 AM, the place was already busy. I would have had breakfast elsewhere if it weren't for my grandkids. I ordered through their mobile app. For unknown reasons, my food was delayed. After 2 requests to check on my order, my food was finally served after 20 minutes. But they were the wrong items! And this happened twice. Something is wrong with the process!
Sani
Disorganised collection system and rude staff. Why have the screen if the info is not going to be accurate? Call-outs are unreliable, especially if the staff mumbles. Noticed this at other outlets as well. McD Singapore needs to review their processes because standards have really dropped over the years.
Aiman Magno
Absolutely Horrible Experience at McDonald's Junction 8 – $39 Wasted
I’m extremely disappointed with my recent takeaway order at McDonald's Junction 8. I paid $39++ for my meal, and the service I received was beyond unacceptable.
First of all, the service was painfully slow. The staff seemed disorganized and unsure of what they were doing. Even with a relatively simple order—three meals and some a la carte apple pies—they still managed to mess it up. Despite paying for everything, they completely forgot to include my apple pies in the takeaway bag. It’s not like I ordered a lot; they just didn’t care enough to check.
To make matters worse, I had to wait far longer than necessary, only to walk away with an incomplete order. I honestly don’t know what the staff were doing behind the counter; they were slow, inattentive, and clearly not managed well.
This level of service is unacceptable from a brand like McDonald's. I’ve never been this angry about a takeaway order before. If your team cannot handle basic service, then something is seriously wrong. Change your management team, because they are clearly not doing their jobs properly. I’ve seen more efficient service at hawker stalls run by aunties—no exaggeration.
What I expect is an official apology from the Junction 8 outlet. A review of the staff and management at this location is also warranted, as this experience shows clear neglect in both service standards and customer care.
This isn’t just a one-off mistake; it reflects how poorly this outlet is being run. Do better.
Tee
Another outlet with super slow service.
I ordered at 11:05 AM. The screen showed the order was ready, but the item wasn't out until 11:20 AM. I asked the service staff, but I was told the order was still being prepared. What's the use of having a screen stating the order is ready when the item is still being prepared? Fast food is becoming slow food.
Elias Pang
I was robbed of a McNugget!!! 😭😭😭😭 I ordered 6 but got 5!! Where are my McNuggets?! Without McNuggets, there isn't life :(
Ang Lim
Ordered breakfast from this outlet. Midway through eating, I noticed my hash brown had a piece of mysterious black stuff embedded in it. 🤢
Moral of the story: Please always check what you’re eating before biting into it.
Russell Chen Jun Yang
Ordered takeaway with a Mc Shaker, paid just now, but they left out my Mc Shaker. Please be more alert and improve your service from now on.
Viktor
A 90-minute wait on July 26th, 2025. Everyone was clustered near the collection point, confused and bewildered about whether they had missed their order. Spoiler, they didn't.
The machine lies. Your queue number will mysteriously appear then disappear like the great Houdini.
It was a clusterdark of epic proportions; I proudly crown Junction 8 McDonald's the worst outlet in Singapore, nay, of Southeast Asia.
Shame on the manager who couldn't keep order; shame on the staff who lost my receipt and left my food on the counter for an eternity; and shame on me for buying junk food.
Beware if you dare tread into this hellhole; purgatory awaits you.
Positive Reviews
Gary Ng
My double fillet o fish slices were super out of shape ytd. Uncle handing out the food didn’t ask if I will need any sauce but luckily I check, otherwise I’ll be going back without any chilli or ketchup. I think the basic protocol should ask if anybody requires any other things before handing out those orders.
Loklam
They have tons of orders but a very small and not so pleasant waiting area…but I have to commend the male manager on shift this evening, he’s super on the ball and constantly directing the staff to prepare food and push orders out quickly. Kudos to that
Steven Tan
Don't need to wait for Sunday for a Sundae 😍
Rex Toujiang
Product is great, but the customer service is rather ordinary.
Stephen Tan
No need to wait for Sunday for a Sundae! 😍
Lok Lam
They have tons of orders, but a very small and unpleasant waiting area. However, I have to commend the male manager on shift this evening; he’s super on the ball and constantly directing the staff to prepare food and push orders out quickly. Kudos to him.
Jerry Ng
My double fillet o fish slices were super out of shape yesterday. The uncle handing out the food didn't ask if I needed any sauce, but luckily I checked; otherwise, I would have gone back without any chilli or ketchup. I think the basic protocol should be to ask if customers require any sauces or other items before handing out orders.