Reviews for Singtel Exclusive Retailer - Junction 8
Joan Chua
5
Singtel Exclusive Retailer!
Good service 👍 , Nice and friendly staff.
Morning usually a bit peak but afternoon around 3 to 5 p.m. it's okay😊 …
Shila M
5
Andrew showed me the current Singtel promotions without being pushy. He was patient, courteous and empathetic when introducing and explaining a new plan that was suitable to my needs. Overall, it was a very pleasant customer experience. Thank you Andrew, for doing a great job.
Ling Ling Kwek
5
Went for recontract and looking for a new phone, however no stock in the shop. Jeff the staff servicing was extremely helpful made many calls to source for the phones. Jeff patiently gone through all the plans and advised the pro and con. Very knowledgeable and good follow up for the phone collection. Jeff has made the trip delightful. Thank you.
junelay112010 junelay112010
5
I visited SingTel at Junction 8 to inquire about my bill and recontract. Danielle was very helpful , knowledgeable and patiently explained everything, addressing all my concerns regarding billing and recontract. I truly appreciate her excellent service—thank you, Danielle!
Rani Usha
5
I was served by Mr Jeff and was very pleased with his attitude and service.
He was very patient to explain and help me in my queries and was a fast worker. Thank you for having such good staff at Bishan to serve customers.
Thanks to Mr Jeff and good luck.👌👍 …
Eng Guan Lee
5
I was very pleased with Miss Suki services this morning regarding to my phone setting and to sign a new contract with Singtel apparently I have difficulty accessing my internet and there she is the saving grace to my morning glory she re-set and advice me to avoid future mistakes and I learned something digital today , I just wanted the management to know that the company have good CSO in the front line..thank you for your service Ms. Suki very much appreciated
Gabrielle Chan
2
Went to pick up my new sim card on Oct 29, and the person serving me was not very helpful. Just handed me my SIM card and did not seem like he wanted to answer my questions, did not offer to help with activation. I’m fine and can activate my SIM card on my own, and am quite tech savvy, but wondering if old people or others who really need help will be also given the same service.
Gladys Teo Le Ya
1
Terrible service!! Rude and not empathetic at all. Talk to us using one word commands, absolutely horrible. Just came here to return to a WiFi port, and we had to wait for 10 minutes while there weren't any customers in the store. No guidance on what to do when we entered the store, had to ask then they said to take a queue number. Didn't even tell us how to take a queue number (need to scan QR code). Staff can't handle when there's not even a customer in sight, how can they handle more people next time?
T. Yiren
5
Jasmine at Junction 8 outlet is very knowledgeable, helpful. Very pleasant experience with her. I needed a new phone & to trade in an old phone. Jasmine is a good listener. She advised & recommended the phone that's most suitable based on my usage. She doesn't hard sell & helped me set up my new phone which I truly appreciate. I'm very happy with my new Oppo phone. Thank you, Jasmine.
Apple Kwek
2
My mom went there for a S24 end up coming back with S24 FE model
She was served by the only female sales person she as a sales person. My mom did ask her what is the FE meaning.. she nv explain to my mom it's a Lower version of S24 .. return back to the outlet but she off day