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Rating Summary

4.7

30 reviews

5
100%
4
93%
3
87%
2
80%
1
73%

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Reviews for Samsung Experience Store

Marie Lim

Marie Lim

5

Allen is a friendly n helpful man. Very happy with his service

Sally Chua

Sally Chua

5

Zarina Pacia provides great service and put in all efforts to help the customers She is patient and knowledgeable

S Lim

S Lim

5

Zarina is very helpful and has good customer service. Lots of patience in explaination.

Jess Ch.

Jess Ch.

5

Allen Cheong is a very warm n helpful guy. He is patient n bubbly. A good recommendation of the Samsung S25+ according to the comparable of my existing Samsung phone. He is also knowledgeable too.

Corrine Sim

Corrine Sim

5

Placed a new phone order with Sylvester Tan. He is very patience with our enquires and resourceful to help us save some cost with latest promo. Happy experience & highly recommended for Sylvester's service!!

Ben Chiang

Ben Chiang

5

Zarina Is helpful and supportive. Her dedication to help customers is asset to the company

Shweta Singh

Shweta Singh

5

Had a great experience at the Samsung store.They not only gifted me a tote bag along with the phone bag, but also offered excellent customer support. The staff was super helpful and even assisted with fast data transfer from my old device to the new one. Really smooth and satisfying purchase experience. 😊📱🛍️ …

mee eehh

mee eehh

5

Super friendly staff, bought the latest S25 ultra and they were so resilient in helping to transfer data from my dad’s old Huawei phone (which was so terribly outdated) to the new phone.

Syiren

Syiren

5

Great experience with the staff here, especially Desmond, very helpful and patient to introduce each different models. Got a New Flip 7 for my mom! Very pretty

Daniel Ong

Daniel Ong

1

I visited the Samsung Experience Store on February 12, 2025, at 7 pm, intending to purchase a Samsung anti-reflective film. A salesperson named Desmond informed me they did not sell it, which seemed unusual for a Samsung store. He recommended a Birf brand film, assuring me it was compatible with the fingerprint sensor. After installation, I noticed the screen appeared dull, and he explained it was due to the matte finish. This information wasn't provided before the purchase. I paid $50 for a matte screen protector that significantly impairs fingerprint sensor functionality, causing occasional errors and slow unlock times.