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Rating Summary

3.2

30 reviews

5
87%
4
93%
3
100%
2
93%
1
87%

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Reviews for OCBC Bank Bishan

Philip Lim

Philip Lim

1

This outlet. Not many people, yet I was made to wait so long. After waiting an hour-plus for only 3 numbers in front, I gave up. It seems I'm not fated to open an account with them. Do go only if you have all the time in the world. Be well-prepared... and maybe bring some snacks or a movie to watch if possible.

Daniel Joel

Daniel Joel

5

Michelle Lim from Bishan branch provided amazing support. She solved my issues within a few questions and also added value by guiding me on the app. Truly knowledgeable and well-spoken. The queue is efficient. Thank you, Michelle!!

Lim Poh

Lim Poh

1

Poorly service-oriented, counter staff Aunite has such a lousy attitude. Not professional, like market staff.

Kylie Choo

Kylie Choo

4

The service provided by Isabella was superb and efficient. Thank you, gal! She was courteous and most willing to help me out because all I needed was just to change a passbook, as the pages were used up. The guy at the counter was very rude and insisted that I get a number to wait in queue just for a non-cash transaction. This is so outrageous. Thank you, Isabella, for making my experience at Bishan J8 branch a breeze as I was rushing for time to meet a client. I hope that all OCBC staff will be as efficient and helpful as you. Thank you once again for your great service. It is much appreciated.

Anson Sim

Anson Sim

1

I've waited 1.5 hours and am still waiting. Seriously, only one active counter? How is that enough? So many people in the branch have been waiting, but there's no staff at the counter. No wonder so many people want to close their accounts.

Sasha Ray

Sasha Ray

1

I was forced to write a review by Michelle (lol). She hogged my phone, and it was so obvious she just wanted to take a peek at my bank balance. This lady was very 'aunty' and unprofessional. All the staff there were very impatient too.

Nick

Nick

5

Michelle is very helpful and proficient at quickly unlocking my locked account. She is also very friendly in answering other queries and giving me tips on how to better use the OCBC app.

Mei-Gan

Mei-Gan

5

Excellent service by Jolyn Lee. She was extremely efficient and patient with my requests and went above and beyond to assist me. Great job!

Silvan Gan

Silvan Gan

5

Jolyn provided excellent service. Even though she was rushing to lunch, she still took the time to assist me first, which I truly appreciate.

Beth Low

Beth Low

1

I was made to wait ages. There were so many empty rooms, but no available staff. They insisted that I join the queue even though I only needed a simple answer to a simple question. When it was my turn, it took less than 5 mins to get the answer. Do you consider this good service?