OCBC Bank Bishan serves as a full-service financial institution within Junction 8's Office Tower at Level 2, providing comprehensive banking and investment services to residents, businesses, and shoppers throughout Singapore's heartlands. As part of one of Singapore's leading banks with 43 branches and access to over 1,100 ATMs across the island, this conveniently located branch brings professional financial services directly to the Bishan community. Located at 9 Bishan Place with additional ATM facilities throughout the shopping center, OCBC Bank Junction 8 ensures accessible banking that integrates seamlessly with daily shopping, dining, and lifestyle activities.
The branch offers complete personal and business banking services including credit cards, personal and business loans, insurance products, unit trust and investment planning, and wealth management solutions tailored to diverse financial goals and life stages. Customers benefit from OCBC's comprehensive digital banking platform featuring money transfers, bill payments, remittances, investment services, and virtual wealth advisory accessible through mobile apps and online platforms. The shared ATM network with UOB provides extensive cash access throughout Singapore, while innovative features like cardless ATM withdrawals via QR code scanning demonstrate the bank's commitment to convenient, secure banking technology.
Operating with standard banking hours and supported by 24-hour hotline services, OCBC Bank Junction 8 provides both in-person consultation and digital banking solutions that accommodate various preferences and schedules. The branch's strategic location within Junction 8's office tower positions it perfectly to serve both individual customers and business clients operating in the Bishan commercial district. Whether managing personal finances, seeking business funding, planning investments, or accessing everyday banking services, OCBC Bank Junction 8 delivers professional financial expertise with the convenience and accessibility that reinforces Junction 8's role as a comprehensive lifestyle and business destination for the entire Bishan community.
Based on 30 reviews
Out of 220 shops
Not enough ratings
Betty Low
I was made to wait ages. There were so many empty rooms, but no available staff. They insisted that I joined the queue even though I just need a simple answer to a simple question. When it was my turn , it takes less than 5 mins to get the answer. Do you consider this good service?
Sasha Rei
was forced to put a review by michelle lol she hogged my phone and it was so obvious she just wanted to take a peek at my bank balance. very aunty this lady and unprofessional… staff all there were very impatient too
Unusual Similar
Waited 1.5h and still waiting. Seriously only 1 active counter how enough?? So many people in the branch been waiting but no staff at the counter. No wonder so many people want to close their accounts
llp llp
Poor service orientated, counter staff Aunite is so lousy attitude . No professional like a market staff
Peter Lim
This outlet. Not much people also made me wait so long. After waited an hour plus for only 3 number in front. I give up. No fate to open an account with them. Do Go only if u have all the time in world. Be well-prepared.... And maybe bring some snacks or movie to watch if possible.
J B
The poor reviews are justified as the customers are made to wait more than ten minutes at the HELLO counter for the staff who is playing with her phone in the pretense of “helping” someone at the ATM. At no time did she bother to turn around to check the growing queue at the Hello counter. In the branch itself, the staff are ok. One just needs to be able to get to that step. (Tip: ask those in the queue if you can jump the queue to get a Q ticket. It’s better than DBS where one cannot even do that in branches like Plaza Singapura)
Kristy Lim
3 counters, but only 1 counter serving customers. I waited for more than 50 minutes, and not my turn yet. Please improve your counter service. Thanks.
Kirsty Lim
3 counters, but only 1 was serving customers. I waited for more than 50 minutes, and it was not my turn yet. Please improve your counter service. Thanks.
Jay Bala
The poor reviews are justified: customers are made to wait more than ten minutes at the HELLO counter for a staff member who was playing with her phone under the pretense of "helping" someone at the ATM. At no time did she bother to turn around to check the growing queue at the Hello counter. In the branch itself, the staff are okay. One just needs to be able to get to that step. (Tip: Ask those in the queue if you can jump the queue to get a Q ticket. This is better than at DBS, where one cannot even do that in branches like Plaza Singapura.)
Philip Lim
This outlet. Not many people, yet I was made to wait so long. After waiting an hour-plus for only 3 numbers in front, I gave up. It seems I'm not fated to open an account with them. Do go only if you have all the time in the world. Be well-prepared... and maybe bring some snacks or a movie to watch if possible.
Lim Poh
Poorly service-oriented, counter staff Aunite has such a lousy attitude. Not professional, like market staff.
Anson Sim
I've waited 1.5 hours and am still waiting. Seriously, only one active counter? How is that enough? So many people in the branch have been waiting, but there's no staff at the counter. No wonder so many people want to close their accounts.
Sasha Ray
I was forced to write a review by Michelle (lol). She hogged my phone, and it was so obvious she just wanted to take a peek at my bank balance. This lady was very 'aunty' and unprofessional. All the staff there were very impatient too.
Beth Low
I was made to wait ages. There were so many empty rooms, but no available staff. They insisted that I join the queue even though I only needed a simple answer to a simple question. When it was my turn, it took less than 5 mins to get the answer. Do you consider this good service?
Dawn Lim
Amazing experience at the bank today. I was there to activate my online banking service and get a new card. 1) Ting Xuan was very kind and patient in assisting me with the activation even though i was pointed to her by mistake. 2) Alma assisted me in deciding on a suitable card. She was very patient and i loved that she understands the different needs of consumers. I was out of the bank in about 15mins.
Silver Gan
Jolyn provided excellent service. Even though she was rushing to lunch, she still took the time to assist me first which I truly appreciate
Megan
Excellent service by Jolyn Lee, she was extremely efficient and patient with my requests and went above and beyond to assist me. Great job!
nic
Michelle is very helpful and proficient in helping me unlocking my locked account quickly. She is also very friendly in answering any other queries and giving me tips on how to better use the OCBC app
Kelly Choo
The service provided by Isabella was superb and efficient . Thank u gal ! She was courteous & was most willing to help me out coz all I needed was just to change a passbook , as the pages were used up . The guy at counter was super rude and insisted that I should get a number to wait in queue just for a non cash transaction . This is so outrageous . Thank you Isabella for making my experience at Bishan J8 branch a breeze as I was rushing for time to meet a client . I hope that all the OCBC staff would be as efficient and helpful as you . Thank you once again for your great service . Much appreciated.
Daniel Joshua
Michelle Lim from BIshan branch provided amazing support. She solved my issues within a few questions and also value address by guiding me on the app. Truly knowledgeable and well spoken. The queue is effici. Thank you, Michelle!!
Mirwan Tandyo
I saw the staff. MICHELLE LIM who is the Front digital ambassador and she assist me on the statement. She is prompt and profesional. Indeed MICHELLE was very helpful.
nicnicxun
Professional attitude and polite when attending to the customers. Even they encounter difficult customer today who was shouting at their branch they are still able to attend to the person nicely and professionally. Thumbs up to everyone who worked today! 👍 and thanks for giving me correct info and direct us correctly so that we won't waste our time.
Donna Lim
Amazing experience at the bank today. I was there to activate my online banking service and get a new card. 1) Ting Xuan was very kind and patient in assisting me with the activation, even though I was mistakenly pointed to her. 2) Alma assisted me in deciding on a suitable card. She was very patient, and I loved that she understood the different needs of consumers. I was out of the bank in about 15 minutes.
Nic Xun
They have a professional attitude and are polite when attending to customers. Even when they encountered a difficult customer today who was shouting in their branch, they were still able to attend to the person nicely and professionally. Thumbs up to everyone who worked today! 👍 And thanks for giving me correct info and directing us correctly so that we wouldn't waste our time.
Mirwan Tan
I saw Michelle Lim, the Front Digital Ambassador. She assisted me with my statement. She was prompt and professional. Indeed, Michelle was very helpful.
Daniel Joel
Michelle Lim from Bishan branch provided amazing support. She solved my issues within a few questions and also added value by guiding me on the app. Truly knowledgeable and well-spoken. The queue is efficient. Thank you, Michelle!!
Kylie Choo
The service provided by Isabella was superb and efficient. Thank you, gal! She was courteous and most willing to help me out because all I needed was just to change a passbook, as the pages were used up. The guy at the counter was very rude and insisted that I get a number to wait in queue just for a non-cash transaction. This is so outrageous. Thank you, Isabella, for making my experience at Bishan J8 branch a breeze as I was rushing for time to meet a client. I hope that all OCBC staff will be as efficient and helpful as you. Thank you once again for your great service. It is much appreciated.
Nick
Michelle is very helpful and proficient at quickly unlocking my locked account. She is also very friendly in answering other queries and giving me tips on how to better use the OCBC app.
Mei-Gan
Excellent service by Jolyn Lee. She was extremely efficient and patient with my requests and went above and beyond to assist me. Great job!
Silvan Gan
Jolyn provided excellent service. Even though she was rushing to lunch, she still took the time to assist me first, which I truly appreciate.
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