Junction 8 • Food • Parking
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Rating Summary

3.2

30 reviews

5
87%
4
93%
3
100%
2
93%
1
87%

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Reviews for OCBC Bank Bishan

Peter Lim

Peter Lim

1

This outlet. Not much people also made me wait so long. After waited an hour plus for only 3 number in front. I give up. No fate to open an account with them. Do Go only if u have all the time in world. Be well-prepared.... And maybe bring some snacks or movie to watch if possible.

J B

J B

2

The poor reviews are justified as the customers are made to wait more than ten minutes at the HELLO counter for the staff who is playing with her phone in the pretense of “helping” someone at the ATM. At no time did she bother to turn around to check the growing queue at the Hello counter. In the branch itself, the staff are ok. One just needs to be able to get to that step. (Tip: ask those in the queue if you can jump the queue to get a Q ticket. It’s better than DBS where one cannot even do that in branches like Plaza Singapura)

Mirwan Tandyo

Mirwan Tandyo

5

I saw the staff. MICHELLE LIM who is the Front digital ambassador and she assist me on the statement. She is prompt and profesional. Indeed MICHELLE was very helpful.

nicnicxun

nicnicxun

5

Professional attitude and polite when attending to the customers. Even they encounter difficult customer today who was shouting at their branch they are still able to attend to the person nicely and professionally. Thumbs up to everyone who worked today! 👍 and thanks for giving me correct info and direct us correctly so that we won't waste our time.

Kristy Lim

Kristy Lim

2

3 counters, but only 1 counter serving customers. I waited for more than 50 minutes, and not my turn yet. Please improve your counter service. Thanks.

Donna Lim

Donna Lim

5

Amazing experience at the bank today. I was there to activate my online banking service and get a new card. 1) Ting Xuan was very kind and patient in assisting me with the activation, even though I was mistakenly pointed to her. 2) Alma assisted me in deciding on a suitable card. She was very patient, and I loved that she understood the different needs of consumers. I was out of the bank in about 15 minutes.

Kirsty Lim

Kirsty Lim

2

3 counters, but only 1 was serving customers. I waited for more than 50 minutes, and it was not my turn yet. Please improve your counter service. Thanks.

Nic Xun

Nic Xun

5

They have a professional attitude and are polite when attending to customers. Even when they encountered a difficult customer today who was shouting in their branch, they were still able to attend to the person nicely and professionally. Thumbs up to everyone who worked today! 👍 And thanks for giving me correct info and directing us correctly so that we wouldn't waste our time.

Mirwan Tan

Mirwan Tan

5

I saw Michelle Lim, the Front Digital Ambassador. She assisted me with my statement. She was prompt and professional. Indeed, Michelle was very helpful.

Jay Bala

Jay Bala

2

The poor reviews are justified: customers are made to wait more than ten minutes at the HELLO counter for a staff member who was playing with her phone under the pretense of "helping" someone at the ATM. At no time did she bother to turn around to check the growing queue at the Hello counter. In the branch itself, the staff are okay. One just needs to be able to get to that step. (Tip: Ask those in the queue if you can jump the queue to get a Q ticket. This is better than at DBS, where one cannot even do that in branches like Plaza Singapura.)