DUOZOULU at Junction 8 represents a revolutionary approach to footwear technology, bringing absolute comfortable walking experiences to Singapore's discerning shoe shoppers. This innovative brand has transformed the global footwear industry with over 100 million pairs sold worldwide, pioneering the integration of technology and eco-friendly concepts to redefine walking comfort. Located within Junction 8's vibrant retail environment, DUOZOULU serves customers who demand both style and exceptional comfort in their daily footwear choices.
The brand's signature shoes utilize advanced Micron eco-friendly fabric, 3D seamless programming technology, and environmentally friendly foam molded in one piece, creating lightweight footwear ideal for extended standing and walking. Their technological innovations focus on absolute comfort without compromising on contemporary design, making DUOZOULU shoes perfect for professionals, travelers, and anyone who values both foot health and fashion. The shoes are engineered for the majority of people worldwide, emphasizing accessibility and universal comfort in every design.
Located at 9 Bishan Place, Junction 8, DUOZOULU operates Monday to Friday from 11:00 AM to 9:45 PM and weekends from 10:30 AM to 9:45 PM, providing convenient shopping hours for busy lifestyles. The store's positive customer reviews consistently highlight the lightweight design and superior comfort that make these shoes ideal for Singapore's climate and urban lifestyle. With both physical retail presence and online availability through platforms like Lazada Singapore, DUOZOULU continues to promote new life through eco-friendly footwear technology that serves the modern world's walking needs.
I previously bought a pair of shoes from Jurong Point branch and was impressed by how comfortable the shoes were. Hence i thought of visiting another branch to get another pair of sneakers.
Visited the Junction 8 branch and was greeted by terrible customer service. The lady was so dismissive and disregarded most of our questions. Let me give u a few examples:
I asked for another size that I didnt manage to find on their displays. And the lady was so frustrated at our qns and repeatedly asked us to go and check the display shoes sizes again. Only upon multiple request, then did the lady went in to check for me.
Another example is when we wanted to sign up for member during payment. We couldnt use our phone numbers to sign up as their website had some bugs and kept directing us to sign up using email. When we voiced out the issue, she smirked and dismissed us, saying in her words “cannot be lah, othercustomers also can. Then is not our problem already. I cannot do anything”. I believe that its part of her job description to answer customers queries isnt it?
Tldr poor customer service. If you are in the service line, pls at least be comfortable and willing to talk to customers. Not asking for anything more.
Jia-Ning Lei
I previously bought a pair of shoes from the Jurong Point branch and was impressed by how comfortable the shoes were. Hence, I thought of visiting another branch to get another pair of sneakers.
Visited the Junction 8 branch and was greeted by terrible customer service. The lady was so dismissive and disregarded most of our questions. Let me give you a few examples:
I asked for another size that I didn't manage to find on their displays. The lady was so frustrated at our questions and repeatedly asked us to go and check the display shoe sizes again. Only upon multiple requests, then the lady went in to check for me.
Another example is when we wanted to sign up for membership during payment. We couldn't use our phone numbers to sign up as their website had some bugs and kept directing us to sign up using email. When we voiced out the issue, she smirked and dismissed us, saying in her words, "cannot be lah, other customers also can. Then it's not our problem already. I cannot do anything." I believe that it's part of her job description to answer customers' queries, isn't it?
TLDR: poor customer service. If you are in the service line, please at least be comfortable and willing to talk to customers. I'm not asking for anything more.
Positive Reviews
David Teh
I’m delighted to be served by your sales staff, Esther. She’s good and explained the various types of walking shoes. She’s patient with me for trying out different shoes and explained the current promotions & offer.
Hence I purchased a pair of shoes as well as a slip on sandals which I paid for $0.99 based on the current promotion. She deserves a 5 stars rating ⭐
伍勇
The shoes are very comfortable, light and breathable. They are nice to wear when going shopping or doing sports!
xiaomin huang
As always, I like shoes for walking. When I saw this store newly opened, I bought a pair of Yunduo shoes. They feel more comfortable than those bought in China!
Veronika Sie
Very light and comfortable. Just bought today and wore it immediately. So comfy!
Janel Kwok
Checked out this brand after neighbour’s recommendation. Ended everyone got a pair each (5 went). Nice sales staff and really light, antislip shoes. Was told the shoes can be washed in washing machine. Got some socks in a lucky draw spin too.
They are running a trade in deal now. Trade in any shoes, $20 off for kids shoes (size 35 & smaller) and $10 for the rest of the sizes.
Jessica Lee
We are back to get some new shoes for CNY. They have unisex styles that are suitable for both adults and children and they are super lightweight, comfy and have the softest soles! My boys walked all over Turkey and China for a month in theirs with zero complaints. 👍🏻👍🏻 …
Ng Yong
The shoes are very comfortable, light, and breathable. They are nice to wear for shopping or sports!
Shermin Huang
As always, I like walking shoes. When I saw this newly opened store, I bought a pair of Yunduo shoes. They feel more comfortable than those bought in China!
Vivian Lee
Friendly and helpful service from Edy.
Victoria See
Very light and comfortable. Just bought today and wore it immediately. It's so comfy!
Janelle Kwok
Checked out this brand after neighbour’s recommendation. Everyone in our group (all five of us) ended up getting a pair. The sales staff were nice, and the shoes are really light and antislip. I was told the shoes can be machine-washed. I also got some socks in a lucky draw spin.
They are running a trade-in deal now. You can trade in any shoes for $20 off kids' shoes (size 35 and smaller) and $10 off for the rest of the sizes.
Jasmine Lee
We're back to get some new shoes for CNY. They have unisex styles suitable for both adults and children, and are super lightweight, comfy, and have the softest soles! My boys walked all over Turkey and China for a month in theirs with zero complaints. 👍🏻👍🏻 …
Davin Teh
I’m delighted to be served by your sales staff, Esther. She’s good and explained the various types of walking shoes. She’s patient with me for trying out different shoes and explained the current promotions and offers. Hence, I purchased a pair of shoes as well as a pair of slip-on sandals, which I purchased for $0.99 based on the current promotion. She deserves a 5-star rating ⭐
