just visited bishan outlet and experienced disappointing service. A staff member was on his phone and appeared unbothered about packing my order. I had to wait for 5-10 minutes before he finally packed it and placed it on the counter without any urgency. another staff was busy cooking, no issue with that.
This lack of professionalism left a negative impression, and I hope steps will be taken. it is understandable that staff use phone from time to time but please ensure work are done first. keeping customer waiting when the food is ready is rlly unacceptable. Not expecting much but basic thing like packing 1 box in plastic bag shouldn’t take him 1 minute.
Incident happened 27/01 , around 9:10pm
Thank you
Karen Ma
4
Long queue. Very popular fried rice.
ll “playworks” ll
1
Ordered the egg fried rice with grilled chicken from the J8 outlet. Chicken comes in ridiculously small sizes. Did you train your staff to cut the chicken like that and serve to customers? So unappetising and disappointing. Understand the increase in prices, but that shouldn't come at the expense of the portion, size and unsightliness of the chicken.
C G
5
Always my go to comfort food! Consistent taste. Highly recommended.
vera sim
4
Ordered fresh ramen with grilled chicken! Stall is popular with many takeaway orders, I waited around 15 minutes. Portion is worth for the price! Gave 4 stars because I think the ramen is not as good as the udon. Do add the chilli if you can take spice as it adds more flavour.
Joanna Wong
5
My go-to order is the Shanghai fried rice with veg and extra chilli. Love it.
Alice Peng
5
Their Christmas specials were super nice! The truffle taste was quite strong.
Erina Rahman
5
Easy to order, quick and easy!
Erin Elly
5
I like that the food has healthier options for customers, and it's cooked on the spot to maintain freshness.
Daniel Tay
4
I ordered the new turkey ham ramen, intending to support their new flavour. TOTAL REGRET!!!! There was not a single speck of turkey ham to be found. I just got fried ramen. Robbed of my money.
Edit: Wok Hey reached out to me and offered to cook me a new portion, which I have claimed. Thanks!