Reviews for THEFACESHOP - Nature Collection Junction 8
Yi mei Tan
5
The service is excellent. Stella is very kind and very patient while helping me to get cosmetic that suitable for me.
Rosemary Chan
5
Since I ‘stumbled’ upon Belif 5-6 years ago, I’m hooked esp because June has been so kind and genuine in her advise to me. She has been taking care of my face since! Belif products are excellent for my skin - gentle and fast result!
mui leng sim
5
The service here is excellent and the service by the promoter Ms June is also very good. She has been serving us about 8 years.
Trina Teo
1
I am utterly upset and disappointed after i found out my purchase is wrong. My requirement is to purchase refill version of cushion cover but was given the full set version that comes with the case which i don't need. I got 2 units so I paid for 2 cases instead of the refill packs itself. I am certain I informed the staff when I enter the shop this afternoon and ask specifically for the refill pack of the cushion V201 and eyebrow pencil by showing her the photo of the model. The friendly staff made some recommendation of other cushion cover model which does not have refill unit option so she got me the cover cushion unit which i thought are the refill version.
When i got home and organise my purchase, then i realised it was 2 full set version. I called the shop immediately and told them that my items are wrong and I need to come back to get the refill version.
The first lady who took my call firmly said no refund is allowed for any purchase. She said by the way there is no refill version in stock. I was furious that the staff didn't inform me about this. The call was then passed to a second lady who served me, offering me to exchange my wrong purchase BUT for something else which i don't need. AND I HAVE TO COME DOWN TO THE SHOP BY TODAY. I told her her that it is impossible for me go back today. Probably my last visit to THE FACESHOP, time for me to switch to maybe INNISFREE. sigh!
Lesson learnt is double check on your purchase before payment. Don't trust the staff to give you the right version. I am yet to open up my eyebrow pencil to check if is broken.
Ad Foo
5
The Face Shop is having a one for one promo.. till maybe end Jun. I wasnt aware of it, was merely looking to replenish my make up remover. Ms Dong Mei spent some time to introduce a better product, plus I ended up buying an eye liner, too. Happy to hv received her attentive, and genuine, assistance in finding a good facial cleanser. Thank you!
Mel Wu
5
Faceshop has excellent lipbum is very nice to use so support faceshop
LJE
1
with intention to go into the shop to buy something, but the Chinese staff was coughing non stop. W covid times n facing customers would appreciate if she could wear a mask. but she didn’t nor did she cover when she coughs it’s quite turn off.
Teresa Tan
5
I have been introduced to ‘Belief’ products by Stella, around 2018 and my skin has since then, improved tremendously. I also love shopping at this outlet as the 3 ladies, Stella, June & Libby are very helpful & friendly.
Vivian Nguyen
5
I would like to give this 5star rating for Ms June as she is honest, friendly and supportive, making my best shopping experience in Singapore. Wish you all the best Ms June
Arielle Callista
5
The staffs at junction 8 is super friendly and more than willing to help! :)