Subway

Worst subway service I just walk away.Lady was chitchatting instead of serving customer.

am extremely disappointed with my recent experience at the Subway outlet located in Bishan. I came intending to order a salad, only to be informed—without any valid explanation—that I could not include onions. When I asked for an alternative arrangement, the staff outright refused to accommodate the request in any way. To make matters worse, the portion served was shockingly inadequate, bordering on unacceptably stingy. As a long-time patron and supporter of Subway, I have always appreciated the ability to customise my meal and expect a certain standard of service and quality. Unfortunately, this particular outlet fell drastically short on both counts. The lack of flexibility, poor service attitude, and dismal portion size at this location have left me genuinely appalled.

I have been eating/buying at Subway J8 for years and realised that the amount of lettuce that they give nowadays are pathetic. Bought (takeaway) a footlong chicken teriyaki flat bread on 18 Sep 2024 for $14.60. The amount of lettuce that I got is less than half of what I used to get (photo attached). The prices of their sub have gone up quite a bit over the years, and I understand that it's due to inflation, and I can accept that. But at the same time, they are also cutting down on the amount of vegetables that they are giving us. I'm really very disappointed and felt shortchanged. I'm not sure whether this only happens at J8 outlet or it's across all as I seldom buy from other outlets. Hope the Subway management can look into this and be fair to their customers.

Just putting this out there. So nobody gets misled like me. I ordered with coffee The breakfast bread doesn't come with coffee. With coffee it's 9.5 which is technically from 5$ but 🤮 Or at least insist to skip the hash brown it's so dry that it helped to make coffee better. U will save 0.8 without the hash brown. Also this place don't accept FAVE

‘THE WORST SUBWAY OUTLET IN SG’ If you order sandwich from this outlet, you will never able to get what you order at once. You have to compain and order again. I live in Bishan and If i ordered 10 times, 9 times they make it wrong. And the reason why i decided to upload this today is because i cant stand it anymore. I ordered tomato soup, they put broccoli soup. And i ordered toasted, they didnt even toasted and it is very cold. If the owner want to avoid the situation like lose customers one by one, you really have to change worker there. I dont know how many times i complain already.

I visited the subway at Junction 8 at around 9:45pm. I ordered a roasted chicken breast wrap and I chose to add mozzarella cheese. When I reached home and I started to eat it. I realised that the mozzarella cheese is not cooked which means the staff there didn’t put the wrap in the oven. I can taste the coldness of mozzarella cheese. i have provided the uncooked mozzarella cheese photo below. It is quite dangerous if the cheese is not cooked as it might be contaminated when you guys stored it in the fridge. I might even have diarrhoea after eating your food! From this incident, I can simply tell that your staff is not well trained!!! I was wondering if he passed his hygiene course.

Ordered via Grab. Cold Cut Trio with Parmesan Oregano, Pandan and White Chocolate Macadamia Cookie. I toasted my bread at home so that it would be crispy on the outside while soft on the inside. Taste wise, I can't seem to taste the parmesan or oregano. For the vegetables, I was a little disappointed as you can only choose a maximum of 6 veggies but nonetheless the veggies were all good and fresh. Pandan Cookie. It smells just like your pandan chiffon cake but taste-wise not as pandan-y. I do like the chewy and slight crispy texture of the cookie. White Chocolate Macadania Cookie. Crispier than the pandan one. The macadamia provided a good crunch.

the staff are inexperienced and not adequately skilled to prepare food. Look at what they gave to me. The bread is not properly pressed and all the ingredients and sauce are spilled out. Look so messy and killed my appetite totally.

Just got ignored by all three staff visible at the counter. Not even a hand wave or a nod of the head to acknowledge my presence, let alone a few words to ask me wait a while.

Horrible customer service. Went at night (8+PM) recently. There was no queue but two 4 Fingers staff walked in after me. They were clearly friends with the Subway staff because they were waving to each other and chatting. The 4 Fingers staff then immediately cut my queue by walking to the meats, and the Subway staff actually served them first. It was to the extent that they waited for their friends to slowly choose all the multiple meat fillings they wanted, then started preparing their sandwiches first before even taking my order. I was only served when one staff realised I was still waiting there, and I had to make my way around the friends chatting with the Subway staff to complete my order. So this is how it works, the staff just serve their friends first even though the customer arrived earlier?? At least do this kind of thing when there’s no customers around. Extremely frustrating.

Worst subway service. I just walked away. The lady was chitchatting instead of serving customers.

Horrible customer service. I went recently at night (8+ PM). There was no queue, but two 4 Fingers staff walked in after me. They were clearly friends with the Subway staff because they were waving to each other and chatting. The 4 Fingers staff then immediately cut my queue by walking directly to the meat counter, and the Subway staff actually served them first. They even waited for their friends to slowly choose all the multiple meat fillings they wanted, then started preparing their sandwiches first before even taking my order. I was only served when one staff member realised I was still waiting, and I had to make my way around the friends chatting with the Subway staff to complete my order. So this is how it works: the staff just serve their friends first even though the customer arrived earlier? At least do this kind of thing when there’s no customers around. Extremely frustrating.

Just got ignored by all three staff visible at the counter. Not even a hand wave or a nod of the head to acknowledge my presence, let alone a few words to ask me **to** wait a while.

The staff are inexperienced and not adequately skilled to prepare food. Look at what they gave me. The bread is not properly pressed, and all the ingredients and sauce are spilled out. It looks so messy and totally killed my appetite.

I visited Subway at Junction 8 around 9:45 PM. I ordered a roasted chicken breast wrap and chose to add mozzarella cheese. When I reached home and started to eat it, I realized that the mozzarella cheese was not cooked, which meant the staff there didn't put the wrap in the oven. I could taste the coldness of the mozzarella cheese. I have provided a photo of the uncooked mozzarella cheese below. It is quite dangerous if the cheese is not cooked, as it might be contaminated if stored improperly in the fridge. I might even get diarrhea after eating your food! From this incident, I can tell that your staff is not well-trained. I wonder if they passed their hygiene course.

‘THE WORST SUBWAY OUTLET IN SG’ If you order a sandwich from this outlet, you will never be able to get what you order right away. You have to complain and order again. I live in Bishan, and if I ordered 10 times, 9 times out of 10 they get it wrong. The reason I decided to upload this today is because I can't stand it anymore. I ordered tomato soup, but they put broccoli soup. And I ordered it toasted, but they didn't even toast it, and it was very cold. If the owner wants to avoid situations like losing customers one by one, they really have to change the staff there. I don't know how many times I've complained already.

Just putting this out there so nobody gets misled like me. I ordered the breakfast bread with coffee. The breakfast bread doesn't come with coffee. With coffee, it's $9.50, which is technically an increase from the $5 base price, but 🤮. Or, at least insist on skipping the hash brown. It's so dry it made the coffee seem better. You will save $0.80 without it. Also, this place doesn't accept FAVE.

I have been eating at Subway J8 for years and have realized that the amount of lettuce they give nowadays is pathetic. On September 18, 2024, I bought a footlong chicken teriyaki flatbread (takeaway) for $14.60. The amount of lettuce I received was less than half of what I used to get (photo attached). The prices of their subs have gone up quite a bit over the years, which I understand and accept is due to inflation. However, at the same time, they are also cutting down on the amount of vegetables they provide. I am very disappointed and feel shortchanged. I'm not sure if this only happens at the J8 outlet or if it's a widespread issue, as I seldom buy from other locations. I hope Subway management can look into this and be fair to their customers.

I am extremely disappointed with my recent experience at the Subway outlet located in Bishan. I came intending to order a salad, only to be informed without any valid explanation that I could not include onions. When I asked for an alternative arrangement, the staff outright refused to accommodate my request. To make matters worse, the portion served was shockingly inadequate, bordering on unacceptably stingy. As a long-time patron and supporter of Subway, I have always appreciated the ability to customise my meal and expected a certain standard of service and quality. Unfortunately, this particular outlet fell drastically short on both counts. The lack of flexibility, poor service attitude, and dismal portion size at this location have left me genuinely appalled.