Lena Ng
Waited for more than hour from 5 to 6 pm but the shop remained close
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The Sea Horse store displays sofas and furniture with a prominent "On Sale" sign.
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Sea Horse Junction 8
Food
Local Delicacies
Location:
Quality products and services
Services
In-store pick-up for online orders
Offers delivery
Sea Horse at Junction 8 brings authentic Chinese culinary excellence to the third level of Singapore's premier suburban shopping destination, serving traditional and contemporary Chinese cuisine in a welcoming restaurant environment. Located at #03-02A, this established Chinese restaurant contributes to Junction 8's diverse international dining landscape that includes renowned establishments like Din Tai Fung, Dian Xiao Er, and other respected Chinese culinary destinations. As part of a mall featuring over 89 restaurants catering to Singapore's multicultural dining preferences, Sea Horse provides an authentic Chinese dining experience that appeals to both local families maintaining cultural food traditions and visitors seeking quality Asian cuisine in a convenient, accessible setting.
The restaurant specializes in traditional Chinese dishes that showcase the rich culinary heritage and diverse regional cooking styles that have made Chinese cuisine beloved worldwide. While specific menu details vary, Chinese restaurants in Singapore typically feature popular preparations including seafood specialties, roasted meats, stir-fried vegetables, noodle dishes, and rice-based meals that cater to both individual dining and family-style sharing. The restaurant's commitment to authentic preparation methods and quality ingredients ensures each dish delivers the complex flavors and textures that define exceptional Chinese cuisine, whether customers prefer mild Cantonese-style preparations, spicy Sichuan flavors, or regional specialties that represent China's diverse culinary landscape.
The third-level location within Junction 8 provides a comfortable dining environment away from the busier food court areas, allowing for more leisurely meals and family gatherings that accommodate both quick lunches and extended dinner experiences. With Junction 8's excellent accessibility via Bishan MRT and comprehensive parking facilities, Sea Horse serves the diverse Bishan community and surrounding areas with convenient access to authentic Chinese cuisine. The restaurant's integration within Singapore's largest suburban mall ensures customers can combine quality Chinese dining with shopping, entertainment, and other family activities, making it an ideal destination for those seeking traditional Chinese flavors in a modern, comfortable setting that honors both cultural authenticity and contemporary dining convenience.
Operating Hours
Closed
Opens in 5h 58m
Monday
11 AM - 8:45 PM
Tuesday
(Today)
11 AM - 8:45 PM
Wednesday
11 AM - 8:45 PM
Thursday
11 AM - 8:45 PM
Friday
11 AM - 8:45 PM
Saturday
11 AM - 8:45 PM
Sunday
11 AM - 8:45 PM
Overall Rating
2.8
/
5
Based on 30 reviews
Mall Ranking
#192
Out of 220 shops
Category Ranking
Not enough ratings
Negative Reviews
Chee Keong Chua
Delivery person does not following time schedule. In the end have to take 1 full day of leave. If they decide when to deliver, then please dont ask the customer. BTW, their customer service (2nd number) just keep mum and another one is a Malaysia line with no whatsapp. No point buying fr them, u can't get anyone to assist and are at the mercy of driver. So if there is anything wrong with the mattress, I think you can just throw it away. There is no way to get the customer service to respond.
Ivy Ngu
I bought a three- seat and two- seat sofa and have been waiting for almost two months. All the stores have the same phone number. It sounded great when I bought it. I will not buy again.
J Lee
All seahorse outlets in sg has no phone numbers for us to call. Want to buy from u also cannot.
IRENE WOON
Our experience with delivery delays certainly added a twist to our housewarming ceremony preparations. Due to the delays, we had no choice but to use a replacement mattress. Unfortunately, we didn't receive any compensation for the inconvenience. While we tried to stay positive and enjoy the celebration, it would have been more satisfactory if the company had offered better communication and support during this unexpected situation.
guan xuejiao
11/09/2024 morning around 11am I went to seahorse junction 8 buy one mattermess ,the guy attitude this is very bad.when I asked him some questions about delivery and product,his answer is very bad.he said I buy $72only . I mean the company allow the staff treat the customer like that???? hope the company can improve the staff services
Keith Chong
Bought a seahorse mattress from this outlet a few weeks back. This morning, received a call from the delivery team who sounded very agitated. He said that he tried to call the first number provided to him but could get through. Then he decided that it is appropriate to vent his anger afterwards at the customer. Rude!!
O ken
Worst service in the furniture industry ever. My wife fully paid a mattress at Bishan and the delivery dates were missed for 3 consecutive times. 1st- rescheduled, 2nd- delivery team called last minute wanting push delivery time from 3-6pm to 9pm. 3rd- didnt turn up for delivery. This is totally not acceptable. I bought goods online, local supplier takes max 5 days to deliver but this Seahourse official seller takes one month also cannot deliver.
Jay Lee
All Seahorse outlets in Singapore have no phone numbers for us to call. We want to buy from you, but we can't.
Ivy Ng
I bought a three-seat sofa and a two-seat sofa and have been waiting for almost two months. All the stores have the same phone number. It sounded great when I bought it. I will not buy again.
Lina Ng
Waited for more than an hour from 5 to 6 pm but the shop remained closed.
Oh Kian
The worst service in the furniture industry, ever. My wife fully paid for a mattress at Bishan, and the delivery dates were missed three consecutive times. First, it was rescheduled. Second, the delivery team called last minute, wanting to push the delivery time from 3-6 p.m. to 9 p.m. Third, they didn't turn up for delivery. This is completely unacceptable. I bought goods online; a local supplier takes a maximum of 5 days to deliver, but this Seahorse official seller still cannot deliver after one month.
Kenneth Chong
Bought a seahorse mattress from this outlet a few weeks back. This morning, received a call from the delivery person who sounded very agitated. He said that he tried to call the first number provided to him but could not get through. Then he decided that it was appropriate to vent his anger on the customer. Rude!!
Guan Xuejia
On the morning of November 9, 2024, around 11 AM, I went to Seahorse Junction 8 to buy a mattress. The guy's attitude was very bad. When I asked him some questions about delivery and the product, his answer was very bad. He said, "You only spent $72." I mean, does the company allow staff to treat customers like that? I hope the company can improve its staff's service.
Irene Wong
Our experience with delivery delays certainly complicated our housewarming ceremony preparations. Due to the delays, we had no choice but to use a replacement mattress. Unfortunately, we didn't receive any compensation for the inconvenience. While we tried to stay positive and enjoy the celebration, it would have been more satisfactory if the company had offered better communication and support during this unexpected situation.
Chee Meng Chua
The delivery person did not follow the time schedule. In the end, I had to take one full day of leave. If they decide when to deliver, then please don't ask the customer. By the way, their customer service (the second number) just kept mum, and the other one is a Malaysian line with no WhatsApp. There's no point buying from them; you can't get anyone to assist, and you are at the mercy of the driver. So, if there's anything wrong with the mattress, I think you can just throw it away. There's no way to get customer service to respond.
Positive Reviews
Edrian Bertulfo
Their pillows are the best ones I've had in a long time. Get the bigger one though, as the smaller one might be insufficient to support your head even if you're a small person.
gini chan
Loved their mattress. From my parent to my new house, we are always using Sea horse brand mattress. Good quality
S.L.
Came here near closing time on a Monday (~8:15pm) with my family of jokesters - hope we gave the saleslady a good laugh as we made our purchase raucously. Mega kudos to Joey our saleslady, who dealt with our questions and my dad's dad jokes with humour and helpfulness, displaying a wide breadth of knowledge of every single mattress in the store. She was also active in giving information. Have seen bad reviews of the Seahorse stores in Singapore and was wary about visiting one, so picked the one with best reviews (even so, just a 3ish) cautiously, thinking of just going there for my dad to have a lie on the mattress before deciding. Didn't intend to buy on the spot, but the saleslady was so knowledgeable and helpful that we were able to make our purchase on the spot. Even got the promotional price better than getting it online. Also apologies to Joey that we stayed (a few minutes) past the closing time, but props to you for being so personable and professional anyway! She was also able to explain the products in fluent Chinese and English and displayed understanding of Hokkien(!), which helped involve my dad and family friends in the process of choosing. Really glad- this experience made my day. Seahorse management, please see this and give Joey a good bonus! Future purchasers, hope you encounter this nice saleslady for your purchases!
Joanne Y
Seahorse has always been a family favourite and for a last-minute person like me that moved in without a pillow, we rushed to Bishan the next nearest outlet open till 9pm! Thank you for the friendly and kind store lady who served us 15mins before closing, I know how it feels to suddenly have an influx of customers during closing and delaying the go home time, but thank you, cause you made our day ❤️ my hubby, my mum and I all have an awesome new pillow to sleep on ❤️ #home #HomeImprovement #Experts #pillow #bed #comfysleep #seahorse #sleepessentials
A Google user
Was quite hesitate to enter as read reviews all over outlets, poor customer service but decided to give it a try. We were so amazed the sales advocate Stella is awesome and polite in serving us. We had a pleasant customer experience with her. We eventually bought mattress from her.
Akshay Anand
We had an amazing experience interacting with the person at the store. She gave us proper time to get our questions answered and also helped us pick the right mattress. It was a timely delivery and we are loving the mattress.
Sincere Lee
Fast, good service and having a CNY sale till 4Feb with a 35% storewide discount! Good deal!
Adrian Bertrand
Their pillows are the best I've had in a long time. Get the bigger one, though, as the smaller one might be insufficient to support your head even if you're a small person.
Gina Chan
Loved their mattress. From my parents to my new house, we have always used Sea Horse brand mattresses. Good quality.
Sinclair Lee
Fast, good service, and they're having a CNY sale till 4Feb with a 35% storewide discount! Good deal!
Akash Anand
We had an amazing experience with the person at the store. She gave us proper time to get our questions answered and also helped us pick the right mattress. It was a timely delivery, and we are loving the mattress.
Ah Goh Yusof
I was quite hesitant to enter, as I had read reviews about poor customer service at their outlets, but decided to give it a try. We were so amazed that the sales advocate, Stella, was awesome and polite in serving us. We had a pleasant customer experience with her. We eventually bought a mattress from her.
Joanne Yeo
Seahorse has always been a family favourite. As a last-minute person like me who moved in without a pillow, we rushed to the Bishan outlet, the next nearest one open until 9 pm! Thank you for the friendly and kind store lady who served us 15 minutes before closing. I know how it feels to suddenly have an influx of customers during closing and delaying the going-home time, but thank you, because you made our day ❤️ My hubby, my mum, and I all have an awesome new pillow to sleep on ❤️ #home #HomeImprovement #Experts #pillow #bed #comfysleep #seahorse #sleepessentials
Su-Lin Lim
Came here near closing time on a Monday (~8:15pm) with my family of jokesters. We hope we gave the saleslady a good laugh as we made our purchase raucously. Mega kudos to Joey, our saleslady, who dealt with our questions and my dad's dad jokes with humour and helpfulness, displaying a wide breadth of knowledge about every single mattress in the store. She was also very informative. I had seen bad reviews of Seahorse stores in Singapore and was wary about visiting one. So, I cautiously picked the one with the best reviews (even though it was only around a 3-star rating). My initial thought was just to go there for my dad to have a lie on the mattress before deciding. We didn't intend to buy on the spot, but the saleslady was so knowledgeable and helpful that we were able to make our purchase immediately. We even got a promotional price that was better than what we could find online. Also, apologies to Joey that we stayed a few minutes past closing time, but props to her for being so personable and professional anyway! She was also able to explain the products in fluent Chinese and English and displayed an understanding of Hokkien!, which helped involve my dad and family friends in the process of choosing. I'm really glad; this experience made my day. Seahorse management, please see this and give Joey a good bonus! Future purchasers, we hope you encounter this nice saleslady for your purchases!
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