Location: Level 4, Unit Number #04-01
Quality products and services
Royal Sporting House Junction 8 embodies 'sports as lifestyle' philosophy at Level 2 of Bishan's premier shopping destination, serving as a comprehensive multi-brand athletic retailer that bridges the gap between performance sports and fashion-forward lifestyle choices. This spacious outlet carries an impressive range of sporting goods, apparel, and footwear from internationally renowned brands including Reebok, Speedo, Nautica, Sperry Top-Sider, and Wilson, creating an enjoyable shopping experience for sports enthusiasts and lifestyle-conscious consumers. Located at 9 Bishan Place, Royal Sporting House serves the active Bishan community with everything needed to pursue athletic goals while maintaining contemporary style sensibilities.
The store's extensive product selection spans specialized footwear for basketball, football, hiking, running, studio training, tennis, and general training purposes, alongside industrial and leather boat shoes for diverse lifestyle needs. The comprehensive apparel collection includes performance jackets, vests, caps, pants, tights, polo shirts, shorts, sleeveless tops, sports bras, and swimwear designed to transition seamlessly from gym to street. Essential accessories round out the offering with quality bags, sports balls, swimming equipment, rackets, and water bottles that support active lifestyles while maintaining the aesthetic appeal that makes sporting goods suitable for everyday wear.
Operating Monday through Sunday from 11am to 9:30pm with wheelchair-accessible facilities and credit card payment options, Royal Sporting House Junction 8 provides convenient shopping experiences that accommodate various physical abilities and preferences. The store's roomy layout allows customers to properly evaluate products and receive personalized assistance from knowledgeable staff who understand both performance requirements and style preferences. Whether outfitting for specific sports, building athletic wardrobes, or discovering how sporting aesthetics enhance personal style, Royal Sporting House Junction 8 delivers quality products and expert guidance that make active living both achievable and fashionable for the entire Bishan community.
Based on 30 reviews
Out of 220 shops
Not enough ratings
Wg8Ui9oo R
Non existent service. Walked into an empty store, and a Chinese male and Malay female sales reps were chatting and laughing loudly. When I asked for a pair of shoes, the guy asked me to wait while he continued to paste some stickers, then handed me the box of shoes without opening the cover, and immediately walked away. He was nowhere to be found when I needed a different size.
Simon Tey
Extremely bad service and deceptive shop. Bought 3 shorts with 50 percent discount but the size couldn't fit. Staff beforehand says its entitled for a change of size. Went back 3 days later for exchange of size and staff refused us the discount flat. Staff was very kurt about the discount and refuse to help. Please avoid the shop to avoid the nightmare.
Suyin Wong
Hahaha all the reviews were right about the appalling service from the guy there. I thought it was a joke when I saw all the bad ratings throughout the last few years... But hey, I just bought what I want and leave. Service is bad alright but I got what I wanted. Just google what you need and don't expect the guy to do anything for you except perhaps get a pair of shoes from the storage and ring you up. Then girl & lady working there are fine though.
Jolina
Visited the store today (18/11/24, 8:30pm-9pm) and the sales lady glared at me the entire time I was browsing through their apparels. I didn’t misplace anything and put it back where they belonged but after moving on to another section, she would visibly huff and puff to seemingly “correct” how I’d place an item back. This made the my experience there very uncomfortable. No issues with the sales guy though!
Ananya Banerjee
Disappointing sales experience. Sales assistant behind the counter did not even bother helping me with my shoe size. She said " you should know your size. Everyone who comes here knows their size " when I asked her if she could help me with my exact size. She didn't even move from the counter or attempt to help me out. Disappointing and unlike what I've experienced in other stores. Was put off by the attitude and did not buy the other things in my basket.
savagegamerrusydi
I visited Royal Sporting House hoping today to buy a badminton racket, but to my disappointment, the shop only stocked tennis rackets. It’s frustrating that a sports shop doesn’t carry essential equipment for a popular sport like badminton. To make matters worse, when I asked the staff for help, they didn’t even bother to check if there was another place nearby where I could find a badminton racket. The lack of variety and poor customer service left me very unsatisfied. I will not be returning to this shop anymore.
krispy
Went in on a Sunday, and I understand that the staff are under pressure due to the high volume of customers. But when I approach a lady wearing white (at the time 21/5/23), carrying 2 boxes, walking back to the counter, she was so unfriendly, she even rolled her eyes at me when I asked if I can get the new pair of the shoes in size 7. I even waited for her but she continued her own thing, I looked around for staff but there isn't many of them and they honestly blend into the crowd of customers. She should have ask her colleague ( her colleague was beside her seconds after she went back to the counter) to help assist me when she knows she is occupied. Honestly was kind of shocked to receive such service, never had experience this before but the professionalism was not there.
Shawn Low
Bought a singlet as a gift and twice reminded staff to remove price tag - she even told me at cashier that it’s already removed. Guess what, IT’S STILL THERE! Thankfully I caught it as the gift was being opened as I figured it’s not a good idea to trust the staff…
陳瑋森Winston Tan Weisen
Would love to give this place a 0 star, as it does not even deserve 1 star. Horrible customer service. Approached a woman, in her 40s, at the counter; I asked about a Merrell shoe, was told rudely out of stock, asked about other outlets, didn’t even bother to make an effort to explain or check. Wow, as if me, a customer, owe her a living. How RSH can survive to this day is really puzzling. Better to buy our shoes online with great return policies like Ama*** or Laz***. Cheaper, and happier shopping experience for us consumers.
Sylvia Kiew
Wanted to buy a pair of shorts and only size available was worn by the mannequinn. Store staff refused to sell me the one worn by the mannequinn. Other stores would gladly remove the shorts n pass it to their customer
Jasper Padua
The guy at the counter.. george, didnt give me time to check what i bought. He is impatient and telling me if im "paying now" and when i ask why, he just answer me bec another guy is in the Queu. In fact i just stay there at counterarnd 5-10sec. Very poor customer service. Looks like he is in higher position compare to other staff there but he is the one that dont have the proper service .
Lord Albertz123
was served by a Malay lady cashier,tried using a voucher that was valid for anything in the store. was told off by her that the voucher was only valid for footwear and apparel,when she didn’t even take a good look at the voucher?RSH J8 hiring people with heaven made eyes that can read micro-printed on a voucher? Felt off as the voucher did not say so,went on to RSH Changi City Point and was told that the voucher was valid for any kind of item(Footwear,apparel,accessories etc). Ended up exchanging my item for something i will truly use
W
Unbothered customer service, unwilling to find sizes or new pieces and malay female staff even lied about “not having stocks at all”. Went to the counter and was served by a Chinese female cashier and she kindly gave me everything in new pieces with the sizes I asked for.
Wong Guorui
Non-existent service. Walked into an empty store, and a Chinese male and a Malay female sales associates were chatting and laughing loudly. When I asked for a pair of shoes, the guy asked me to wait while he continued to paste some stickers, then handed me the box of shoes without opening the cover, and immediately walked away. He was nowhere to be found when I needed a different size.
Loh Albert
I was served by a Malay lady cashier and tried using a voucher that was valid for anything in the store. I was told off by her, who insisted the voucher was only valid for footwear and apparel, even though she didn't even take a good look at it. Is RSH J8 hiring people with 'heaven-made eyes' that can read micro-printed text on a voucher without even looking? This felt wrong, as the voucher did not state such a restriction. I then went to RSH Changi City Point and was told that the voucher was valid for any kind of item (footwear, apparel, accessories, etc.). I ended up exchanging my item for something I will truly use.
Javier Pua
The guy at the counter—George—didn't give me time to check what I bought. He was impatient, asking me if I was "paying now." When I asked why, he just answered me because another guy was in the queue. In fact, I just stayed there at the counter for around 5-10 seconds. Very poor customer service. It looks like he is in a higher position compared to other staff there, but he is the one who doesn't have proper service.
Olivia Kiew
Wanted to buy a pair of shorts, and the only size available was worn by the mannequin. Store staff refused to sell me the one worn by the mannequin. Other stores would gladly remove the shorts and pass them to their customer.
Wilson Tan Weisen
I would love to give this place 0 stars, as it doesn't even deserve one. Horrible customer service. I approached a woman, in her 40s, at the counter. I asked about a Merrell shoe and was rudely told it was out of stock. When I asked about other outlets, she didn't even bother to explain or check. Wow, as if I, a customer, owe her a living. How RSH can survive to this day is really puzzling. It's better to buy our shoes online with great return policies like Ama*** or Laz***. It's cheaper and offers a happier shopping experience for us consumers.
Sean Low
I bought a singlet as a gift and twice reminded the staff to remove the price tag. She even told me at the checkout that it was already removed. Guess what? IT’S STILL THERE! Thankfully, I caught it as the gift was being opened, as I had a hunch not to fully trust the staff.
Kee Si Pi
On Sunday, May 21, 2023, I went in, and I understand the staff are under pressure due to the high volume of customers. But when I approached a lady wearing white, carrying two boxes and walking back to the counter, she was so unfriendly. She even rolled her eyes at me when I asked if I could get a new pair of shoes in size 7. I even waited for her, but she continued her own thing. I looked around for staff, but there aren't many of them, and they honestly blend into the crowd of customers. She should have asked her colleague (who was beside her seconds after she went back to the counter) to assist me when she knew she was occupied. I was honestly kind of shocked to receive such service; I had never experienced this before, and the professionalism was not there.
Savage Gamer Rusydi
I visited Royal Sporting House hoping to buy a badminton racket today, but to my disappointment, the shop only stocked tennis rackets. It’s frustrating that a sports shop doesn’t carry essential equipment for a popular sport like badminton. To make matters worse, when I asked the staff for help, they didn’t even bother to check if there was another nearby place where I could find a badminton racket. The lack of variety and poor customer service left me very unsatisfied. I will not be returning to this shop.
Ananya Benjamin
Disappointing sales experience. Sales assistant behind the counter did not even bother helping me with my shoe size. She said, "You should know your size. Everyone who comes here knows their size," when I asked her if she could help me with my exact size. She didn't even move from the counter or attempt to help me. This was disappointing and unlike what I've experienced in other stores. I was put off by the attitude and did not buy the other items in my basket.
Jolene
Visited the store today (18/11/24, 8:30pm-9pm). The sales lady glared at me the entire time I was browsing their apparel. I didn't misplace anything and put items back where they belonged, but after I moved on to another section, she would visibly huff and puff to seemingly "correct" how I placed items back. This made my experience there very uncomfortable. No issues with the sales guy, though!
Shu Yin Wong
Hahaha, all the reviews were right about the appalling service from the guy there. I thought it was a joke when I saw all the bad ratings throughout the last few years... But hey, I just bought what I wanted and left. Service is bad alright, but I got what I wanted. Just Google what you need and don't expect the guy to do anything for you except perhaps get a pair of shoes from the storage and ring you up. The girl and lady working there are fine, though.
Samson Tey
Extremely bad service and a deceptive shop. Bought 3 shorts with a 50% discount, but the size didn't fit. Staff beforehand said it was eligible for a size exchange. Went back 3 days later for a size exchange, and staff flatly refused to honor the discount. Staff was very curt about the discount and refused to help. Please avoid the shop to avoid the nightmare.
Tan Hua Swen
Martina exhibited excellent service and was an amazing help. She provided great tips and helped us to look extensively for a pair of shoes
Lucie Pham
The lady helping me pick my shoes noticed I was flat footed and knew which shoes to pick out for me. She approached us as me and my dad were trying shoes and she told us the shoe we picked wouldn’t be suitable for me. She was very patient and helpful in ensuring I got the right pair. When I was ready to pay she asked me to try them once more to really be sure, I appreciate the consideration she has for her customers :) visit was on 5 July 2022 around 510-550 pm and it was a middle age lady with a bob hair cut that assisted us.
Di Wei
The customer service was unbothered and unwilling to find sizes or new pieces. A Malay female staff member even lied about “not having stocks at all.” However, when I went to the counter, a Chinese female cashier kindly gave me everything in new pieces with the sizes I asked for.
Lucy Phang
The lady helping me pick my shoes noticed I was flat-footed and knew which shoes to pick out for me. She approached us as my dad and I were trying on shoes and informed us that the pair we had chosen wouldn't be suitable for me. She was very patient and helpful in ensuring I got the right pair. When I was ready to pay, she asked me to try them once more to really be sure. I appreciate the consideration she has for her customers :) The visit was on July 5, 2022, around 5:10-5:50 PM. A middle-aged lady with a bob haircut assisted us.
Tan Hua Xuan
Martina provided excellent service and was an amazing help. She provided great tips and extensively helped us find a pair of shoes.
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