Jean Yip Hairdressing Junction 8

I visited this salon.Unfortunately, the experience was very disappointing. I had known the designer name but I don’t want to mention. The staff member was quite rough throughout the process—pulling me into a rigid sitting position and handling my head with little care. When I asked for my bangs to be cut thick, she also trimmed the side hair unintentionally. I specifically requested the back to be cut down to chest level, but they went far shorter, cutting up to the nape. What made the experience worse was the way the designer spoke to me. When she washing my hair, she blamed me for not washing my hair every day, saying things like, “Your scalp will get oily,” “Your pillow will get dirty,” and even commented that I should change my bed sheets once a year. These kinds of remarks were unnecessary, judgmental, and felt very inappropriate in a professional setting. I believe a hair salon should not only provide a good haircut but also treat customers with basic respect and kindness.

Out of the many salons I visited, this offers the poorest hair wash service. I opted for the warm water to wash my hair, but the washer didn't even bother to test the water temperature and started with cold. omg, sending shivers down my spine. The washing took probably only 3 minutes, rush job. Mind you, it's an additional $12 for the hair wash which I thought giving myself a treat to, but it's an absolute disappointment. I should not have agreed to the upsell.

Title: Very Disappointing Experience - Inattentive Service & Stained Clothing I’m very upset to share an unpleasant experience I had at the Jean Yip Bishan (Junction 8) branch today, Friday, June 6th, around 5:30 PM. I went for a haircut and scalp treatment. During the shampoo, the hairdresser (a trainee) clumsily spilled shampoo onto my forehead and into my eyes. Worse, she did not apologize. Instead, she blamed me for checking a message on my phone. She only used a hair towel to wipe it until I insisted she get tissues for me to clean my eye area. I was embarrassed and furious at her response. I controlled my emotions and reminded her it was her carelessness, especially as I’ve been a loyal Jean Yip customer for over 10 years with consistently good experiences. Since she eventually apologized, I chose not to involve her supervisor at that point. She proceeded with the scalp treatment, haircut, and another hair wash. After blow-drying and styling my hair, she finished without offering to show me the back view with a mirror – something I consider basic service. I had to request it. She showed me and said it was neat, which I agreed with at the time. I combed my hair, tied it up, thanked her, and left.( I believed that at that point of time, she actually saw the stains. As I was wearing a white top, i believed some of her colleagues must have seen it too when i walked passed them to make the payment) I headed home happy to show my husband my new haircut. It was then he pointed out black stains around the neckline on the back of my white t-shirt. I was furious, knowing immediately it must have been the trainee. I called the branch immediately – not to escalate, but simply to ask that the trainee be honest and tell me if she knew she stained it. Despite the shampoo incident, I was still willing to forgive an honest mistake. The staff member who answered kept insisting on taking my contact number "to speak to the trainee," even after I explained I was "the lady in white who just left." I returned to the branch seeking an apology directly from the trainee. She repeatedly claimed she "did not see the stain" and "wasn't sure about it." Her supervisor also intervened, explaining it "wasn't on purpose" and offered to wash the stain off my shirt. Overall: This was a deeply frustrating experience marked by the trainee's carelessness, lack of accountability, and failure to provide basic attentive service (like checking for stains or showing the back view). While the supervisor tried to manage the stain situation, the fundamental issues of responsibility and honesty were not adequately addressed. After more 10 years as a customer, this has severely damaged my trust in this branch. I will not be returning.

I've been going go my usual korean salon for all my hair styling needs. This time I need a quick fringe cut so I went to this Jean Yip because it's near my house. The auntie hair stylist not only didn't do a good job, she kept telling me that I had a short forehead and I shouldn't cut the fringe too short. But in the process of fixing her mistake, she made it even shorter! At the end of the cut, she asked me where I was from and after I answered, she said "I can see that". I might be sensitive but the way she said that was really condescending. The service quality is very disappointing for a big chain like Jean Yip!

Terrible experience from jean yip at junction 8. A hundred dollars for three people, two kids and one adult? That is ridiculous pricing. Left the salon feeling unsatisfied and insecure as they made me look so ugly. I wanted my fringe to be cut to my nose but they cut it to my eyes. I felt so bad of myself, and especially for a hundred bucks, this was not how I wanted to feel. Kids said that the hairstylist pulled her hair too hard and that it hurt a lot. Not recommended, and I'll never go again.

Decided to trim the fringe that has grown just past the eyebrow last month. Hairstylist suggested to let the fringe at the sides grow and just trim the centre portion. She said she will make it airier. In a few snips lasting about 5 seconds, she cut so much of the centre portion that there was an obvious gap in the middle. When I pointed to the gaping space, she said cos my hair oily so it looks like this. Fyi my fringe was not oily at all. She then just walk away. Now my hair is perpetually middle parting no matter I part on the left or right. $15 for the worst fringe in my life. First time there and last time there.

I decided to trim the fringe that had grown just past my eyebrows last month. The hairstylist suggested letting the fringe at the sides grow and just trimming the centre portion. She said she would make it airier. In a few snips lasting about 5 seconds, she cut so much of the centre portion that there was an obvious gap in the middle. When I pointed to the gaping space, she said it was because my hair was oily, and that's why it looked like that. My fringe was not oily at all. She then just walked away. Now my hair is perpetually middle-parted, no matter how I part it on the left or right. $15 for the worst fringe in my life. First time there, and definitely the last.

Terrible experience at Jean Yip (Junction 8). A hundred dollars for three people—two kids and one adult? That is ridiculous pricing. I left the salon feeling unsatisfied and insecure, as they made me look so ugly. I wanted my fringe cut to my nose, but they cut it to my eyes. I felt so bad about myself, and especially for a hundred bucks, this was not how I wanted to feel. The kids said the hairstylist pulled their hair too hard and that it hurt a lot. Not recommended, and I'll never go again.

I've been going to my usual Korean salon for all my hair styling needs. This time, I needed a quick fringe cut, so I went to this Jean Yip because it's near my house. The auntie hairstylist not only didn't do a good job, but she also kept telling me that I had a short forehead and shouldn't cut the fringe too short. But in the process of fixing her mistake, she made it even shorter! At the end of the cut, she asked me where I was from, and after I answered, she said, "I can see that." I might be sensitive, but the way she said that was really condescending. The service quality is very disappointing for a big chain like Jean Yip!

**Title: Very Disappointing Experience - Inattentive Service & Stained Clothing** I’m very upset to share an unpleasant experience I had at the Jean Yip Bishan (Junction 8) branch today, Friday, June 6th, around 5:30 PM. I went for a haircut and scalp treatment. During the shampoo, the hairdresser (a trainee) clumsily spilled shampoo onto my forehead and into my eyes. Worse, she did not apologize. Instead, she blamed me for checking a message on my phone. She only used a hair towel to wipe my face until I insisted she get tissues for me to clean my eye area. I was embarrassed and furious at her response. I controlled my emotions and reminded her it was her carelessness, especially as I’ve been a loyal Jean Yip customer for over 10 years with consistently good experiences. Since she eventually apologized, I chose not to involve her supervisor at that point. She proceeded with the scalp treatment, haircut, and another hair wash. After blow-drying and styling my hair, she finished without offering to show me the back view with a mirror – something I consider basic service. I had to request it. She showed me and said it was neat, which I agreed with at the time. I combed my hair, tied it up, thanked her, and left. (I believed that, at that point, she actually saw the stains. As I was wearing a white top, I believed some of her colleagues must have seen it too when I walked past them to make the payment.) I headed home happy to show my husband my new haircut. It was then he pointed out black stains around the neckline on the back of my white t-shirt. I was furious, knowing immediately it must have been the trainee. I called the branch immediately – not to escalate, but simply to ask that the trainee be honest and tell me if she knew she stained it. Despite the shampoo incident, I was still willing to forgive an honest mistake. The staff member who answered kept insisting on taking my contact number "to speak to the trainee," even after I explained I was "the lady in white who just left." I returned to the branch seeking an apology directly from the trainee. She repeatedly claimed she "did not see the stain" and "wasn't sure about it." Her supervisor also intervened, explaining it "wasn't on purpose" and offered to wash the stain off my shirt. **Overall:** This was a deeply frustrating experience marked by the trainee's carelessness, lack of accountability, and failure to provide basic attentive service (like checking for stains or showing the back view). While the supervisor tried to manage the stain situation, the fundamental issues of responsibility and honesty were not adequately addressed. After over 10 years as a customer, this has severely damaged my trust in this branch. I will not be returning.

Of the many salons I've visited, this one offered the poorest hair wash service. I opted for warm water, but the washer didn't even bother to test the temperature and started with cold. It sent shivers down my spine. The wash took probably only 3 minutes; it was a rush job. Mind you, it was an additional $12 for the hair wash, which I thought I was treating myself to, but it was an absolute disappointment. I should not have agreed to the upsell.

I visited this salon. Unfortunately, the experience was very disappointing. I knew the designer's name, but I don't want to mention it. The staff member was quite rough throughout the process—pulling me into a rigid sitting position and handling my head with little care. When I asked for my bangs to be cut thick, she also unintentionally trimmed the side hair. I specifically requested the back to be cut down to chest level, but she went far shorter, cutting up to the nape. What made the experience worse was the way the designer spoke to me. When she was washing my hair, she blamed me for not washing my hair every day, saying things like, “Your scalp will get oily,” “Your pillow will get dirty,” and even commented that I should change my bed sheets once a year. These kinds of remarks were unnecessary, judgmental, and felt very inappropriate in a professional setting. I believe a hair salon should not only provide a good haircut but also treat customers with basic respect and kindness.