Reviews for DUOZOULU Junction 8

Victoria See

August 18, 2025

5

Very light and comfortable. Just bought today and wore it immediately. It's so comfy!

Jia-Ning Lei

August 18, 2025

1

I previously bought a pair of shoes from the Jurong Point branch and was impressed by how comfortable the shoes were. Hence, I thought of visiting another branch to get another pair of sneakers. Visited the Junction 8 branch and was greeted by terrible customer service. The lady was so dismissive and disregarded most of our questions. Let me give you a few examples: I asked for another size that I didn't manage to find on their displays. The lady was so frustrated at our questions and repeatedly asked us to go and check the display shoe sizes again. Only upon multiple requests, then the lady went in to check for me. Another example is when we wanted to sign up for membership during payment. We couldn't use our phone numbers to sign up as their website had some bugs and kept directing us to sign up using email. When we voiced out the issue, she smirked and dismissed us, saying in her words, "cannot be lah, other customers also can. Then it's not our problem already. I cannot do anything." I believe that it's part of her job description to answer customers' queries, isn't it? TLDR: poor customer service. If you are in the service line, please at least be comfortable and willing to talk to customers. I'm not asking for anything more.

Janelle Kwok

August 18, 2025

5

Checked out this brand after neighbour’s recommendation. Everyone in our group (all five of us) ended up getting a pair. The sales staff were nice, and the shoes are really light and antislip. I was told the shoes can be machine-washed. I also got some socks in a lucky draw spin. They are running a trade-in deal now. You can trade in any shoes for $20 off kids' shoes (size 35 and smaller) and $10 off for the rest of the sizes.

Jasmine Lee

August 18, 2025

5

We're back to get some new shoes for CNY. They have unisex styles suitable for both adults and children, and are super lightweight, comfy, and have the softest soles! My boys walked all over Turkey and China for a month in theirs with zero complaints. 👍🏻👍🏻 …

Davin Teh

August 18, 2025

5

I’m delighted to be served by your sales staff, Esther. She’s good and explained the various types of walking shoes. She’s patient with me for trying out different shoes and explained the current promotions and offers. Hence, I purchased a pair of shoes as well as a pair of slip-on sandals, which I purchased for $0.99 based on the current promotion. She deserves a 5-star rating ⭐