Very disorganised and curt unhelpful service. Bakwa in odd shaped slices. Unpresentable for gifting. Don't patronise during CNY.
Wolfie 24
5
All Staff is very friendly and helpful, bakkwa nice to eat, service very good, very professional, good people, worth buying 👍👍👍👍
Still come back and buy again. Able to retain customer. 👍👍👍👍
hock weng teo
1
Run in a very unprofessional manner. The staff told me they close at 11 pm the week before CNY. When I arrived at 10.30 pm, they were cleaning up and very uninterested to serve. Then they told me their system has shut down.
If you close earlier, just say so.
This is modern day customer service.
Benjamin Yang
2
Out of a sudden craving last week decided to drop by to buy some bak kwa. Have not been to this brand for some time. Unfortunately, eating it reminds me of why I stayed away. They add a lot of MSG and I get really thirsty after eating it. I have tried other brands before and it is not as bad as this. Plus the meat is on the harder side.
jazz jazz
1
see very nice, bought some home, first time in my life, brought home cold bakwa and the taste is one bite want to stop. serious ? who want to eat cold bakwa. purchase date 20/10/20, invoice $40 (nearly closing time) $36 for cold bakwa. since when 美珍香 becomes like this 🙄🙄 …
alex t
1
Extremely bad service at J8 outlet on 26/1/24. I bought 1kg of bbq pork at $70+ and paid with bch vouchers bought from safra. To my astonishment, the lady with foreign accent refused to give me ang bao pack although I have purchased beyond the min $50 to get 1. Her reasoning was I used vouchers so it's not equivalent to cash purchase & I get no more gift item not even an ang pao pack. But i don't see any notice on this in the shop. This is during festive cny period yet she can be so insensitive & ridiculous. I will feedback to safra also to tell them the bch vouchers they sell are not as good as cash.
xiong jie chua
1
Yesterday bought 600g of Apple wood bak gua at Junction 8, when I reached home I get 1 slice to eat & I realised the bk was very hard.. I was thinking maybe its only a slice but after eating the 2nd n 3rd slice I realised the hardness is quite consistent, can't chew n swallow :(
I used to get from Ang mo kio branch n never experienced this before. Not sure if it's CNY period; the volume had compromised the quality.. now my kids n elderly in my family can't consume.. it's wasted 😔
John C
5
The BBQ pork slices are wonderful. The store has a wide variety of local delights for you to choose from. The service provided by the staff is magnificent.
Annie & Carrot
5
New durian cake!!! Higher than expected!!! Hopefully can sell permanently.
puar jx
5
Friendly and helpful staff! Patient too! Will definitely come back!