Taka Jewellery

Hannah is full of attitude and not helpful. She lacks knowledge for a sales associate. Don’t buy anything from her.

I purchased 2 items from Taka on 27th December last year to payment to be made in 3 monthly installments by credit card. The monthly payments are $109.34 and $247. Last month 22nd January, an amount of $171.34 was charged to my card without my knowledge! Furthermore, I was away overseas and received a message of this deduction! I immediately contacted the credit card center to cancel my card. When returned to Singapore, I went to the shop at J8 and tried to get an explanation for this and they were totally 'blur like sotong"

My parents and sister purchased two gold chains from the TAKA J8 outlet on 7 and 8 February 2025, costing $3,052 and $4,832, respectively. On 8 February, they also traded in two gold chains, receiving $2,508 and $1,375 in return. The remaining balance for the new gold chain ($4,832) was paid in cash. On 14 February, my sister received a call from TAKA, informing her that one of the traded gold pieces had been appraised incorrectly—they had valued it at $917 instead of $1,375—and requested that she pay an additional $420 via PayNow. Given the significant difference, my father opted to retrieve the gold piece and return the full $1,375 instead. However, to his shock, TAKA refused to return the item. Only after a tense and unpleasant argument did they agree to return the gold. My father then had it appraised at another jewellery store, where it was valued at $1,600—nearly twice what TAKA had offered ($1,375 initially and $917 after reassessment). We are extremely disappointed and frustrated. Not only was the initial appraisal unreasonably low, but they also later attempted to lower the valuation further and demand an additional payment. The entire experience felt highly suspicious, and we deeply regret purchasing from TAKA. We hope the management can provide an explanation. If not, consider this a warning to other potential buyers.

Hannah is full of attitude and not helpful. She lacks the knowledge expected of a sales associate. Don’t buy anything from her.

My parents and sister purchased two gold chains from the TAKA J8 outlet on 7 and 8 February 2025, costing $3,052 and $4,832, respectively. On 8 February, they also traded in two gold chains, receiving $2,508 and $1,375 in return. The remaining balance for the $4,832 gold chain was paid in cash. On 14 February, my sister received a call from TAKA, informing her that one of the traded gold pieces had been appraised incorrectly—they had valued it at $917 instead of $1,375—and requested that she pay an additional $420 via PayNow. Given the significant difference, my father opted to retrieve the gold piece and return the full $1,375 instead. However, to his shock, TAKA refused to return the item. Only after a tense and unpleasant argument did they agree to return the gold. My father then had it appraised at another jewellery store, where it was valued at $1,600—nearly twice what TAKA had offered ($1,375 initially and $917 after reassessment). We are extremely disappointed and frustrated. Not only was the initial appraisal unreasonably low, but they also later attempted to lower the valuation further and demand an additional payment. The entire experience felt highly suspicious, and we deeply regret purchasing from TAKA. We hope the management can provide an explanation. If not, consider this a warning to other potential buyers.

I purchased 2 items from Taka on 27th December last year, with payment to be made in 3 monthly installments by credit card. The monthly payments are $109.34 and $247. Last month, on January 22nd, an amount of $171.34 was charged to my card without my knowledge! Furthermore, I was away overseas and received a message about this deduction! I immediately contacted the credit card center to cancel my card. When I returned to Singapore, I went to the shop at J8 and tried to get an explanation for this. They were totally 'blur like sotong'.