Today I visited Skinlab Medical Spa at Junction 8. I was greeted by Nicole. She was very friendly and nice; she even gave me tea. My therapist, Penny, was very friendly and hospitable. She did a fantastic job explaining and walking me through the facial process to make sure I was comfortable and well taken care of. As it was my first time, she helped me understand what my treatment, the Intense Hydrating Facial with IPL, was all about so I could get the benefits of the treatment. Penny also gave me advice on what to do after my treatment, which was very helpful.
I am happy I came and will definitely come back again.
Wendy Cheng
5
I had an incredible experience with Dr. Sue. She is my aesthetic doctor, and for my hair loss problem, she skillfully customized a program for my hair growth. Within 6 sessions, I saw incredible hair growth. I am truly very happy with the result. I will never forget how she sat down with me, really listening to my hopes and my nerves, before gently explaining every step. She is never pushy and really takes good care of me. Thank you, Dr. Sue. Thank you for your brilliance and kindness.
I would also like to mention Michelle (assistant) for her friendliness and prompt service every time I'm in the clinic. She is attentive to my every need.
Christina (sales consultant), even though I don't have much interaction with her, I can see she is professional in her work and friendly as well.
Well done and a shout-out to the team (not forgetting Nicole, too!).
Beibei
5
I recently had a facial at [Skinlab The Medical Spa Junction 8] with Therapist Ms. Christine, and I was incredibly impressed. From the initial consultation with Beauty Consultant Ms. Christina to the final application of products, Ms. Christine was attentive and professional. She expertly assessed my skin type and concerns, tailoring the treatment to address my specific needs. The facial was incredibly relaxing, and Ms. Christine's gentle technique made even the extraction process comfortable. I left feeling refreshed and rejuvenated, with visible improvements to my skin. I highly recommend Ms. Christine and this spa for anyone looking for a truly personalized and effective facial experience!
Regina Vera
5
Christina, the beauty consultant, provided great advice and wasn't pushy with her sales. She was very respectful of the customers' needs.
Therapist Christine was amazing with her facial services. She managed my pain very well. She was gentle and warm.
I truly recommend this place to anyone who may have sensitive skin and wants a great service.
Overall, it was a great experience.
Hui Eng Ngan
5
I had a wonderful experience with Christina, my beauty consultant, and Pauline, my therapist. They are both professional, knowledgeable, and took the time to understand my skin concerns. Their recommendations were spot-on, and I could see real improvements after following their advice. They made me feel comfortable and confident throughout the process. Highly recommended for anyone looking for expert beauty guidance!
Mic Wong
5
I had a wonderful facial experience at Junction 8. Christina, my beauty consultant, was exceptionally kind and took the time to explain each step of the process in detail! Annie, my beauty therapist, was highly skilled: the entire session was painless and extremely comfortable. I truly appreciated the attentive and professional service.
Arun
5
I just visited **Skin Lab** at **Junction 8** and was pleased to be greeted and welcomed by Ms. Christina (Beauty Consultant), who was very friendly and hospitable. She analysed my skin and curated a facial treatment that would be very beneficial for my skin type. The Beauty Therapist, Ms. Christine, was also very friendly and hospitable. She made sure my time during the treatment was a relaxing and smooth-sailing experience. I would highly recommend for anyone to come down and give this place a try!
Victoria Vinothini Ramasamy
1
Here's the edited review:
By far the worst facial spa experience. There was a trial session marketed at $68, and I decided to try it. Upon entering, Christina talked about the deal, explaining that they would show before and after face scans and described the treatment I was about to have. The ambiance is not relaxing. The therapist, who had a cold and cough, did my facial. She basically did a step-by-step routine that was expected of her. She did not have gentle hands and was very rough. Half the time, she was coughing while she did my facial. She kept apologizing for it. In the first place, why have a sick therapist do my facial? After every facial step, she would step out. She did not close the door properly and I could hear the other therapists eating and chatting. The final step was a sheet mask application. After she applied it, she left the room and the sheet mask kept slipping off my face. It was as if the product was not absorbed into my face. After she came back, she said it was the end and Christina would speak to me. Christina spoke to me as if I wanted to buy the package. Given the horrible experience, I will never recommend this place to anyone. It is just an affordable option. Basically, you pay a low price and cannot expect quality results.
Syahirah Malek
5
Therapist: Yen
Consultant: Nicole
The 90-minute cryotherapy hydrating facial session with Yen was very relaxing and comprehensive. She informed me about what the next step would be before executing it. She was also accommodating when I told her my concerns. Her head, face, and shoulder massages were also good. Thank you, Yen!
Consultant Nicole was patient in explaining the packages available for us. She also offered a few alternatives based on our skin concerns. We ended up not purchasing any packages, and Nicole was understanding about it.
Penny Ong
5
Christina from the Junction 8 branch is very patient in addressing my skin concerns. Her detailed and professional explanation made me more assured that she knows her thing. Her capability to analyze my skin concern and suggest relevant solutions is what I am looking for in a beauty consultant. She politely respects my decision when I am not able to commit to her packages; hence, she is not pushy, which is another important factor for me.