A Convenient Outlet of the Famous American Chain
This is yet another outlet of the popular American chain, conveniently located with a spacious interior. However, the service here is slower compared to other branches. That said, the quality remains consistent.
Their cheeseburger stands out as one of the best in town, featuring a juicy patty and an ultra-soft bun that almost turns creamy as it absorbs the meat's juices. The chicken burger is also impressive, comparable to the McSpicy in flavour and texture. The chicken nuggets are a cut above the competition—made from real chunks of meat.
Kenneth Chan (The Uncle Chan)
1
2nd time ordering from this outlet.
Ordered it to-go this time.
Finished half the burger when I found a hair lodged in the mushroom of my Shack Stack
Richard Lau
5
Really love the seasonal menu that have Sarawak white pepper in it! The beef burger version with white pepper sauce and scallion is so amazing! It is not overwhelming spicy, but with excellent peppery taste to complement with the sweet caramelised onions! Balance out the saltiness of patty very well! The Sarawak white pepper fries also a super delicious combination! Please make it a constant dish in the menu!
ST Tan
5
First time having a Shackburger (single), it was so delicious and so yummy! Beef was very tasty, complimented by fresh lettuce, pickles, onions, tomato slices and a soft warm bun! Price is only slightly on the high side but the quality more than made up for it! This is quality food at reasonable prices. Coupled with quick service, quiet ambience with plenty of seating space, it was a real treat for us.
Henry Heng
4
Had their shack burgers double x 2 and crinkle fries with total damage at $32.50. Meat patty was juicy and tasted good for the first few mouth but got jelak after due to the greasiness. Single should do the job as double was too heavy. Burger came with slices of tomato, lettuce and cheese.
Fries was normal and not salty.
The meat patty was grilled on the spot and food handlers were very responsible by wearing mask to upkeep the hygiene. Tables were slightly dirty. Condiments were self-service.
MH Tham
5
End June 2025 - edited to 5 stars
Ordered again on a Monday afternoon during off peak timing. The food took a while to be delivered but the quality was off the roof!
Buns were well buttered and the hotdog was well-smoked and grilled. Extra pickles and tomatoes were added as per instructions! Chicken bites were abit meh, but more of a recipe issue rather than preparation issue.
Appreciate that items were well-packed in a decent and sturdy paper bag, with heavier items at the bottom. While it sounds like common-sense, we have received countless spilled deliveries from other places that packed the heavier items at the top. Suggestion to maintain this standard as much as possible, even during peak hours!
Mid June 2025
Food is above average, though a touch too salty. Slightly less tasty than the Suntec branch, but at least I need not get served by the ragey staff there throwing my burgers. Either that or the secret to tasty Shake Shack burgers is to throw them, my bad!
Kevin Y
4
Great place to have the famous shake shack burger. Meat is great and juicy. Burger is great.
Ordered another nugget to share with.
Overall burger is great as usual, not much complaint.
Price wise, it is on the high side. So if you miss eating great burger you need to pay more for good quality.
Edmund Chen
2
Came by for a dessert with my kids on a Friday evening. Waited 30 minutes for an order of two frozen custards and one lemonade.
Understand that it is a busy time for the restaurant, but perhaps there should be a better system for channelling different food orders to different parts of the kitchen, so that orders not needing any cooking could be served more promptly.
Appreciated the help of the person who helped check about my order.
s w
3
Super nice environment, great food. One particular ick I have is their stairs which is super cramped and seems Abit strange to expect people to carry drinks and food up the stairs just to eat esp during peak periods. (Just worried that accidents might happen)
Jess Ng
5
Was a little annoyed with the long wait 10mins for my burger cause I was rushing for time and I thought fast food was fast 🫠. But the burger was amazing when it arrived. Perfectly crispy , non greasy and yummy chicken thigh topped with fresh slaw and enclosed in warm bread. 5 stars for the burger ! Impressed with this quality though it’s a chain . Also loving the blackberry and lychee lemonade one of the few places with lemonade that’s tangy instead of sugary sweet. Will be going back again .