Here's the edited review:
Excellent service was provided by well-being advisors, Christina Chong and Liow Jian Wei. I have been a long-time supporter of Osim products since young, owning products ranging from back massagers and blood pressure monitors to hygiene products like vacuum cleaners and water purifiers. They were very helpful in answering my questions and genuinely down-to-earth. They were not pushy at all when it came to introducing bundles such as the SG60 exclusive, and patiently answered my in-depth inquiries about past models when I asked out of curiosity.
Christina is very experienced and well-versed in the products. She is also very amiable and easygoing; I sat in the outlet and ended up chatting with her as a result of her friendliness. She is also very frank about customers' preferences for certain products over others, emphasizing functionality over price.
Jian Wei has a cool, righteous vibe, but more importantly, he is sincere in his service. I got to know him since his days at the Parkway Parade B1 outlet. He never fails to delight customers with his sincerity and his sense of light-hearted humor.
Other colleagues, Mike, Chloe, and Kar Wei, are also very patient and customer-centric. I would highly recommend friends to patronize this outlet for the warm service provided.
Once again, thank you to Christina, Jian Wei, Osim, and V3 Brands for the good service. May the company excel with these great staff who are excellent representatives of the brand.
Hung Dao Lee
5
My wife and I just purchased an OSIM massage chair from the Junction 8 outlet. We were very impressed with the product knowledge, service level, and patience of the service staff, Kar Wei. She patiently guided us through the functions of the various models and made sure that we were very comfortable with the product we ultimately purchased. She was not pushy at all. A very happy buy for Mother’s Day! Thank you Kar Wei!
Hui Fen Lim
5
Chloe and Kar Wei were very attentive and well versed in product knowledge. I have tried the IMC set and the aroma mist humidifier. Bought the humidifier. Considering the IMC. Because of the good service by the 2 staff, I am better equipped to enjoy my OSIM products. 5 stars.
Lee Pek Hui
5
It is good quality and comfortable to use. Helps relieve tension and feels relaxing. Service was prompt and smooth. It is worth it if used regularly.
Chong Siok Yin
5
Andy is friendly and has great product knowledge. He is patient and explains each function of the massage chair in detail. I had a very good experience here.
Mei Low
5
Compliments to Andy Liow for his extraordinary customer service. He has strong product knowledge and was very patient in answering our myriad questions. He is also very cheerful and detailed when sharing everything about the massage chair.
Kampong Lee
5
Tried the UDiva sofa and was impressed by the massage **grips** that felt like human touches. Highly recommended, especially for someone who is new to massage chairs. Served by Ray Loo.
Sally Desai
5
I recently tried the uDivine 3 and was highly impressed with its massage features. It delivers a high-end experience while staying within a more reasonable budget. Perfect for anyone looking for a premium massage chair without overspending.
Special thanks to Mike for the excellent service!
Yeo Yong Seng
5
Salesmen Andy and Mike are very professional and have good attitudes and manners. Their explanations and friendliness are commendable!
Tan Han Kuan
5
Premium products with great deals, since it coincides with SG60.
Andy's very helpful and friendly too.
Overall, a great experience!