Please check all my reviews — this is easily the worst coffee shop I’ve visited in Singapore, and there are a number of reasons why:
1. Visited at 9:45 am on a weekday: no aircon, and it was swelteringly hot. I asked why they couldn’t turn the aircon on, and it’s apparently because it’s controlled by the mall management, and the mall’s official opening time is 10:00 am. If that’s the case, don’t open your shop before 10 am!
2. Despite there being a very pleasant young lady working at the counter, the ONLY way to order is to input your order yourself on a nearby iPad screen — and you have to give your contact phone number. Why is that!?
3. The coffee itself is way below average (hot caramel latte $6.90; large is an extra 70c, iced is an extra 50c).
4. The atmosphere is — well, non-existent!
5. Furnishings already show signs of wear and tear: chairs with bare, worn-out spots, and every table seemed wobbly (admittedly a pet peeve of mine).
6. There’s an expectation (a handwritten sign taped to each table) to return your cups after finishing.
I know about the labour issues in Singapore, but seriously, if you can’t get the right staff in terms of quality and quantity, it’s better to close this place. Yes, it really is THAT bad. I hate writing this as it’s so damning, but as consumers, we have the right to expect at least a decent level of service and product quality, right?
Will never return, for sure!
Zi
4
Enjoying my first cup of Americano at this nice Louisa Cafe. It's small but dedicated, the atmosphere is nice, and the coffee is definitely above average.
Evan Lee
1
If you’re looking for a place to reflect on your life choices and regret spending $6 on something that tastes like burnt rainwater filtered through a gym sock, congratulations — you’ve found it.
The coffee arrived cold, bitter, and emotionally distant — like a tax audit, but somehow less enjoyable. Pretty sure the espresso was brewed by someone who lost a bet and wanted revenge on humanity.
The vibe? Imagine if a dentist’s waiting room and a haunted thrift store had a baby — and then that baby became a café. Dim lighting, awkward silence, and little else.
Not recommended unless you enjoy existential dread with a hint of over-roasted beans. Save your soul — and your taste buds — and go literally anywhere else. Even a petrol station coffee would be an upgrade.
Zeng Chiew
4
Service is good but not enough chairs to go around; some available chairs in the cafe are used to hold bags.
Grace Tan
5
Deserves all the stars. Overall, it's delicious and affordable. The cakes have been amazing; I've tried the matcha and taro. They are fluffy, not too sweet as Singaporeans like them, and the flavours taste natural. In this economy, getting such treats at affordable prices is so rare.
Soon Li
3
The environment is good, and the decoration is simple, like a coffee shop. The cake looked good, so I ordered a sesame one with an espresso to try. I'm not sure if it was the coffee beans themselves, but the coffee was very sour; I wouldn't even want a second taste. The cake was okay, but similarly, it only looked good; it didn't have as much sesame flavor as expected. I feel it pretends to be a Japanese coffee shop in terms of decoration and price, but it isn't. I'd rather go to a local coffee shop or Starbucks instead.
Tommy Teo
5
Passersby could mistake this as a "Starbucks" if not for the orange logo, but for all intents and purposes, it is one. This is not a criticism; as an up-and-coming brand, I think it is a rather clever use of cues and design to communicate what it offers. The breakfast set is decent value. It is located in the area where Din Tai Fung is, Unit 01-43.
Shan
5
I came in on Tuesday, July 29th at 5 PM. I spilled my drink, and the wonderful staff helped me clean it up and offered to make me a new drink. Fantastic service, thank you!
Their bar seats have power outlets as well, though it might get noisy at peak hours. The fruit teas are pretty sweet too, so get less sugar if you can.
Kaya Pek
5
Overall, they serve delicious coffee. We particularly enjoyed their coffee mojito, which is perfect for the hot weather. Their BBT mochi Boston cream pie is exceptional and pairs wonderfully with a cup of Americano. We noticed that many customers were ordering their signature milk tea with pearls, so we will try it on our next visit. The service is prompt, and it's an ideal place to gather with friends or relax.
Ti Ping
1
Ordered a cappuccino with oat milk for $6.30. I was surprised by how light the cup felt, and it turned out to be literally half-filled. When I asked the counter staff, she insisted this was 5 oz. I really wanted to like the coffee as it smelled decent, but this was a complete rip-off. You could finish this in 2 mouthfuls. What a disappointment.