LANEIGE Junction 8 brings the prestigious Korean beauty brand's innovative water-based skincare and makeup expertise to Level 1 of Bishan's premier shopping destination, representing over three decades of beauty innovation since the brand's launch in 1994. Named after the French word for 'snow,' LANEIGE has revolutionized Korean beauty through patented Water Science technology that delivers fast, noticeable results for radiant, hydrated skin. Located at 9 Bishan Place, this comprehensive beauty destination serves Singapore's beauty enthusiasts with LANEIGE's complete range of skincare and makeup products, making premium Korean cosmetics accessible to the diverse Bishan community.
The store showcases LANEIGE's award-winning product lineup including the cult-favorite Water Sleeping Mask described as 'a beauty staple for the sleep deprived,' the nourishing Lip Sleeping Mask that gently exfoliates and softens lips overnight, and the innovative Water Bank Blue Hyaluronic Serum featuring micro-sized Blue Hyaluronic Acid for rapid, deep, and long-lasting hydration. The makeup collection includes the NEO Cushion_Glow, a hybrid of skincare and makeup that provides long-lasting 'Airy Skin' coverage, while specialized products like the Cica Sleeping Mask and Bouncy & Firm Sleeping Mask address specific skin concerns with barrier-strengthening and plumping properties that create naturally glowing complexions.
Operating daily from 10am to 10pm, LANEIGE Junction 8 provides comprehensive beauty consultation and product education that helps customers understand how to incorporate Korean skincare philosophy into their daily routines. As one of eleven LANEIGE locations across Singapore, the store offers the complete brand experience with knowledgeable staff who guide customers through product selections tailored to individual skin types and beauty goals. Whether discovering the transformative power of overnight sleeping masks, exploring innovative cushion foundations, or building comprehensive skincare routines based on Water Science technology, LANEIGE Junction 8 delivers the authentic Korean beauty experience that hydrates skin and illuminates natural radiance for lasting confidence.
The location is convenient and it’s within the vicinity of other brands which gives people the option of trying and deciding which one suits you. The staff js ok, but rather unhelpful unless you have made a very clear indication that you are buying. Really a reverse manner in service because this turns people away. Unlike other Korean brands which gives out samples generously when customers purchase several hundreds dollars worth of products, this shop does not do that.
KL C
Today I visited this Laneige boutique at J8. I’d say the promoter I met today is the coldest sales person I ever met. She doesn’t smile nor promote any of the products, just answer to the minimum and throughout the visit is just like a question and answer conversation. I was looking for a hydrating range for my daughter and hoping that she can help me get a suitable items but she just keep quiet and waiting for me to ask questions about her products. She also didn’t ask me to try any of her products. Of course she also didn’t offer me any samples or paper bag to keep my purchase. No wonder no customer in this boutique
Na Xiao
I feel this brand products really gave me good experience but I have also experienced Bad service in store, when I walk in the girl’s attitude was cold, like I can’t afford it. I think she only serve her super VIP customer, not normal membership, I was so disappointed with this service.
Kimyuu Hanriiya
There is one lady staff more fairer skinny with ponytail and she seems very sarcastic when I came in to make an enquiry about dark eye circles.She didn't even bother to ask if mine is what causes and she assume that mine is aging which is not the case as I m not that old and my eye bag is cause by pigmentation...then I told her to try others normal ones she give a ignore look as though can't be bothered to serve me anymore ...what an attitude service...They didn't that we customers do have a proper knowledge of skincare and try to push more expensive ones than normal ones like retinol ..No smile also just black face all the way and still sarcastic say that the dark eye circles can cure wrinkles which I clearly don't have at my face .Even if others have she shouldn't be so rude let alone I don't have .The whole atmosphere is cold and unfriendly which I don't feel welcome ...I think they clearly choose their customers only being nice to some and judge the rest ..Avoid at some costs even her colleague doesn't sound sympathetic when I feedback abt her attitude still defensive and keep argue to me trying to prove what I don't know ...But don't expect me to buy something from rude staffs who show totally no respect for customers ....I used to always buy fr lanierge but now I m having second thoughts...
cherilyn Loy
Even though I just redeem sampling kit,I understand is while stock last but staff could had just inform me out of stock in advance instead of straight away ask me to press redeem code instead,after press redeem then tell me out of stock,if company not really want to giving away sampling please don't advertise!!!!banned laneige
Na Siew
This brand's products have really given me a good experience, but I have also experienced bad in-store service. When I walked in, the girl's attitude was cold, as if I couldn't afford anything. I think she only serves her 'super VIP' customers, not regular members. I was so disappointed with this service.
Ee
The location is convenient, as it's within the vicinity of other brands, giving people the option to try and decide which one suits them. The staff is okay, but rather unhelpful unless you make a very clear indication that you are buying. This is really a reverse manner of service, as it turns people away. Unlike other Korean brands, which give out samples generously when customers purchase several hundred dollars' worth of products, this shop does not do that.
Carolyn Loy
Even though I just redeemed a sampling kit, I understand it's while stocks last, but staff could have just informed me it was out of stock in advance instead of straight away asking me to press the redeem code. After pressing redeem, they then told me it was out of stock. If the company doesn't really want to give away samples, please don't advertise! Banning Laneige.
Kim Yu Henry
There is one lady staff, fair-skinned and skinny, with a ponytail. She seemed very sarcastic when I came in to make an enquiry about dark eye circles. She didn't even bother to ask what the cause of mine was, and she assumed that mine was aging, which is not the case as I'm not that old and my eye bags are caused by pigmentation. When I suggested trying other, more normal options, she gave me a dismissive look, as though she couldn't be bothered to serve me anymore. What an attitude! Such poor service.
They didn't seem to realize that we customers do have proper knowledge of skincare and tried to push more expensive products than normal ones, like retinol. There was no smile at all, just a stern expression throughout, and she still sarcastically said that the dark eye circles can cure wrinkles, which I clearly don't have on my face. Even if others had them, she shouldn't be so rude, especially since I don't have them. The whole atmosphere was cold and unfriendly, and I didn't feel welcome.
I think they clearly choose their customers, being nice only to some and judging the rest. Avoid at all costs. Even her colleague didn't sound sympathetic when I gave feedback about her attitude; she was still defensive and kept arguing with me, trying to prove my lack of knowledge. But don't expect me to buy something from rude staff who showed absolutely no respect for customers. I used to always buy from Laneige, but now I'm having second thoughts.
Kai-Le Chan
Today I visited this Laneige boutique at J8. I'd say the promoter I met today was the coldest salesperson I have ever met. She didn't smile or promote any products; she just answered minimally. The entire visit felt like a mere question-and-answer session. I was looking for a hydrating range for my daughter and hoping that she could help me find suitable items, but she just kept quiet, waiting for me to ask questions about her products. She also didn't ask me to try any of her products. Of course, she also didn't offer me any samples or a paper bag for my purchase. It's no wonder there were no customers in this boutique.
Positive Reviews
Lili Hoo
I am very happy with the professional n friendly attitude of Ms Peyyi (Bishan J8). She is very customer oriented n go all way out to help in our needs👍👏👏🤩 …
Maegan Ong
I had a wonderful experience with Janice Tan at Laneige today. She was incredibly sincere and genuine throughout our interaction. Janice patiently listened to my skin concerns, Christmas gift for my colleague and offered thoughtful advice tailored not only to my needs but also to my budget. She explained each product carefully, making me feel confident in my choices. I absolutely loved trying the tester, which convinced me to purchase a few serums and moisturizers to treat myself this Christmas and also a few Christmas gifts for my colleague. Janice’s professionalism and warm approach made this shopping experience truly enjoyable. Thank you for the excellent service!
Jennifer Lim
The shop is very conveniently located. The sales consultant is very professional and helpful. She listened to my needs and recommended accordingly. Love their products like their lip masks, foundation and pressed powder. The packaging is beautiful and conveniently fit into my bag. Will go there again as they make me feel comfortable and products are reliable. Thanks
Doris Teh
I am a fan of laneige products for a long time. Love their products. Had a very good experience at Bishan branch this morning. Served by Janice, she is helpful, knowledgable and patient.
Deanna HENG
Pei Yi and Janice are great. They serve with a smile. When I walked in as a new customer, they warmly welcomed me, almost like a friend. I was a bit embarrassed that I was so poorly dressed but they still served me with no judgement 😂 very authentic and genuine people. Thank you Pei Yi and Janice! PS. Thank you for the carton boxes 😉 …
Susan Chiong
Janice & Peyyi in Junction 8 branch provide a good service and helpful, and they are very good in products knowledge. They provide skin analysis to understand my skin type more.
Lee Lee Chin
Janice Tan knows her products very well and she gives very good recommendations that is according to the customer’s needs and skin conditions. Very friendly and approachable. Very happy with her services. 赞👍🏼 …
Mary Tan
I have been using Laneige products for many years and always replenish my stocks with Genic at Nex Serangoon. Since she has left the company, I just walked in to Laneige at Junction 8 and was served by Peyyi. She is friendly and shared on the promotion offer before I purchased my products. She also reminded me to redeem my points before it expires. I will definitely reach out to her for future purchases.
Tiffany Yeo
It's a great experience visiting Junction 8 Laneige boutique. Pey Yi had being very patience and friendly handling all my queries and selection of purchase. Her cheerful and sweet deposition greatly added a pleasant and enjoyable experiences to me. She provides good product knowledge and advice too. 5 stars for her.
Thank you Pey Yi.
Tiffany
Irene T
I am so lucky to meet Janice at the store. She is professional and has excellent product knowledge.
Lily Ho
I am very happy with the professional and friendly attitude of Ms Peyyi (Bishan J8). She is very customer-oriented and goes all the way out to help with our needs👍👏👏🤩 …
Jessica Lim
The shop is very conveniently located. The sales consultant is very professional and helpful. She listened to my needs and recommended accordingly. I love their products, such as their lip masks, foundation, and pressed powder. The packaging is beautiful and fits conveniently into my bag. I will go there again, as they make me feel comfortable and their products are reliable. Thanks.
Irene Tan
I am so lucky to have met Janice at the store. She is professional and has excellent product knowledge.
Theresa Yeo
It's a great experience visiting Junction 8 Laneige boutique. Pey Yi was very patient and friendly, handling all my queries and helping with my selections. Her cheerful and sweet disposition greatly added to a pleasant and enjoyable experience. She provides good product knowledge and advice. 5 stars for her.
Thank you, Pey Yi.
Tiffany
May Tan
I have been using Laneige products for many years and always replenished my stocks from Genic at Nex Serangoon. Since she has left the company, I just walked into Laneige at Junction 8 and was served by Peyyi. She is friendly and shared the promotion offer before I purchased my products. She also reminded me to redeem my points before they expire. I will definitely reach out to her for future purchases.
Lee Li Chin
Janice Tan knows her products very well, and she gives very good recommendations based on the customer’s needs and skin conditions. Very friendly and approachable. Very happy with her services. 赞👍🏼 …
Siew San Chiong
Janice & Peyyi at the Junction 8 branch provide good service and are helpful. They are also very good with product knowledge. They provide skin analysis to help me understand my skin type better.
Diana HENG
Pei Yi and Janice are great. They serve with a smile. When I walked in as a new customer, they warmly welcomed me, almost like a friend. I was a bit embarrassed that I was so poorly dressed, but they still served me with no judgement. They are very authentic and genuine people. Thank you Pei Yi and Janice! PS. Thank you for the carton boxes.
Doris Tay
I have been a fan of Laneige products for a long time. Love their products. I had a very good experience at the Bishan branch this morning. Served by Janice, she was helpful, knowledgeable, and patient.
Megan Ong
I had a wonderful experience with Janice Tan at Laneige today. She was incredibly sincere and genuine throughout our interaction. Janice patiently listened to my skin concerns and my needs for a Christmas gift for my colleague, and offered thoughtful advice tailored not only to my needs but also to my budget. She explained each product carefully, making me feel confident in my choices. I absolutely loved trying the tester, which convinced me to purchase a few serums and moisturizers to treat myself this Christmas, and some Christmas gifts for my colleague. Janice’s professionalism and warm approach made this shopping experience truly enjoyable. Thank you for the excellent service!
