Dylan Tai had very good service, sales, and recommendations, and has given me excellent service, meeting what I like on the design.
Adrian De Souza
5
I managed to get my desired ring design and have it ordered for me and picked up at Bishan Branch. Thanks to Niki Teo for assistance and patience. Definitely will come back.
Debbie Teoh
5
I had a wonderful experience with Niki at Goldheart! She provided outstanding service — not only did she carefully polish my diamond ring until it looked brand new, but she also took the time to give me a very detailed explanation about diamonds. I really appreciated her patience and the clear and friendly way she shared her knowledge. It’s rare to meet someone so passionate and genuine in their service. Thank you, Niki, for making my visit so pleasant and memorable!
Zihara Shijin
5
Mr. Dylan is very compassionate in his job. He is very accommodating and well experienced in the gold industry. Highly recommended.
Xiu Ting Wang
5
Dylan was very welcoming and friendly. He was able to provide me with suggestions and recommendations, which made me more comfortable and confident in my choice of purchase. I am really grateful for his warmth and helpful service, and I will definitely patronize the Bishan Goldheart outlet again. He is truly an asset to the organization. I was here to select a Mother’s Day gold bar and was at a loss which to select. His words and suggestions truly touched my heart and reminded me of my closeness with my loved one.
Shui Ting Ang
5
Ms Melville is very friendly! This is my 2nd purchase at the Bishan outlet. Compared to other outlets, their service is very good! Highly recommend!
Isaac Tang
5
Was very impressed by the customer service by Dylan and the workmanship of the items. Dylan did a very good job recommending the types of necklaces that would fit me. I am very grateful for him.
Ling Ling
5
Thank you to Jason and Dylan for their excellent service and positive attitude. They did their best to accommodate my request, such as helping me to confirm the length of the platinum chain and offering suggestions. They were also very patient in answering all my questions. Although I only bought a simple platinum chain, the service I received was top-notch. I truly appreciate your professionalism. Thanks!
En Kee
5
My partner and I recently visited Goldheart in search of our wedding rings and were fortunate to be assisted by Sharon. She was incredibly patient throughout the entire process.
What stood out most was her genuine professionalism and warmth. Sharon wasn’t pushy at all. She offered thoughtful suggestions and made sure we were comfortable with every choice we considered. Her knowledge of the different ring styles and materials gave us confidence in our decision, and her calm demeanor made the entire experience enjoyable and stress-free.
Thank you, Sharon, for making this milestone moment so special for us. Highly recommended!
Melanie Boon
5
We were served by Dylan and Sharon at the Goldheart J8 outlet. They were extremely friendly, kind, and helpful. They took time to listen to us and helped us decide what was best to get. We truly appreciated their services, and they made our experience so much better!