the food portions was so big for a quite low price!! i was pleasantly shocked and surprised, and i didn’t have to eat much for the next meal!!! i would suggest the lunch special, as it is really quite worth it. and the food is also good, along with the service. just be prepared to wait a while if you go at the lunch time when the school students are dismissed.
Sophia Toh
1
Ordered lunch set but found mold with pore on the salad. Staff didn’t think it’s an issue and didn’t do anything about it
Isabelle Tay
1
Years ago i tried watami at downtown east and i hated it as the food was full of MSG. As i had an appointment here, no choice but to dine with this brand again. Sadly, it is the same here as we were so thirsty after the meal!!
I even chose soba on purpose hoping i wont become a thirsty hippo but doesnt seem to do much difference. Service here was messy and slow too, as there were only a few staff in the hall on a weekend lunch hours.
Never ever dining here again....
MeeFong HO
1
I was there for dinner just myself on April 21, 2025. Ordered a 9-kind Special Assorted Sushi, $18.90. The sashimi slices were too thin. Regret I did not take a photo of it. I could have dined in Genki Sushi which is opposite the Watami instead. Will be my first and last visit to the restaurant.
Vvv
1
One of the worst dining experiences I’ve ever had. I visited this place for lunch today, genuinely looking forward to trying their menu — but I left thoroughly disappointed.
Let’s start with the service, which was abysmal. The staff were unprofessional and completely indifferent. They barely acknowledged my presence and did the absolute minimum: handed me a QR code and later dropped off the food. That’s it. For a restaurant that charges a service fee, the level of service was no better than a self-service food court. I stood outside for several minutes without being approached, only to later discover I had to scan a QR code for a queue number — something the staff never bothered to inform me about. When the flame went out for my hotpot, I had to wave at them three separate times just to get their attention. To make matters worse, I was seated next to a gap in the railing which the staff used as a shortcut — they passed through it repeatedly while I was eating, completely disrupting the meal. It was careless and inconsiderate.
The food itself was equally underwhelming. The Korean army stew arrived with a pitiful cube of instant noodles — barely 3x3 cm — which is honestly laughable. The actual portion was a far cry from what’s shown on their menu photos. The tonpeiyaki was basically 90% egg and flour, lacking any real substance or flavour.
Cleanliness was another glaring issue. The tables were sticky and clearly not wiped down properly. I noticed mystery stains and liquid spots left from previous customers. This wasn’t an isolated incident either, as other reviews have mentioned the same.
Overall, the entire experience felt like a case of false advertising and complete disregard for the customer. Between the inattentive staff, poor food quality, and lack of cleanliness, I cannot think of a single reason to return — and I strongly suggest others think twice before dining here.
Ee Yoke Geok
4
Tried their lunch set and student meal with my kids. The student meal is only $1 different from the lunch set and does not include a salad. Overall, the lunch set portion is small and may not be sufficient for big eaters or larger kids. The taste was reasonable, but the service was not impressive during non-peak hours.
Vee
1
One of the worst dining experiences I've ever had. I visited this place for lunch today, genuinely looking forward to trying their menu, but I left thoroughly disappointed.
Let’s start with the service, which was abysmal. The staff were unprofessional and completely indifferent. They barely acknowledged my presence and did the absolute minimum: handed me a QR code and later dropped off the food. That’s it. For a restaurant that charges a service fee, the level of service was no better than a self-service food court. I stood outside for several minutes without being approached, only to later discover I had to scan a QR code for a queue number, something the staff never bothered to inform me about. When the flame went out for my hotpot, I had to wave at them three separate times just to get their attention. To make matters worse, I was seated next to a gap in the railing which the staff used as a shortcut. They passed through it repeatedly while I was eating, completely disrupting the meal. It was careless and inconsiderate.
The food itself was equally underwhelming. The Korean army stew arrived with a pitiful cube of instant noodles, barely 3x3 cm, which is honestly laughable. The actual portion was a far cry from what’s shown on their menu photos. The tonpeiyaki was basically 90% egg and flour, lacking any real substance or flavor.
Cleanliness was another glaring issue. The tables were sticky and clearly not wiped down properly. I noticed mystery stains and liquid spots left from previous customers. This wasn’t an isolated incident either, as other reviews have mentioned the same.
Overall, the entire experience felt like a case of false advertising and complete disregard for the customer. Between the inattentive staff, poor food quality, and lack of cleanliness, I cannot think of a single reason to return, and I strongly suggest others think twice before dining here.
Mei Fong HO
1
I was there for dinner by myself on April 21, 2025. I ordered a 9-kind Special Assorted Sushi for $18.90. The sashimi slices were too thin. I regret not taking a photo of it. I could have dined at Genki Sushi, which is opposite Watami, instead. This will be my first and last visit to the restaurant.
Isabel Tay
1
Years ago, I tried Watami at Downtown East and I hated it because the food was full of MSG. As I had an appointment here, I had no choice but to dine at this restaurant again. Sadly, it is the same here, as we were so thirsty after the meal!
I even chose soba on purpose, hoping I wouldn't become a thirsty hippo, but it doesn't seem to make much difference. Service here was messy and slow too, as there were only a few staff in the hall during weekend lunch hours.
Never ever dining here again.
Sophie Toh
1
Ordered a lunch set but found mold with spores on the salad. Staff didn't think it was an issue and didn't do anything about it.