I exchanged SGD 355 at this shop and was supposed to receive SGD 3 in change, but the owner initially refused to give it back. The whole experience felt like a scam shop. When I politely reminded him, he became rude and started shouting at me for no reason. In the end, he only returned the SGD 3—not because of the amount, but because I insisted and stood my ground. This shows a lack of reliability and trustworthiness. I strongly advise others to avoid this place if you want fair and respectful service.
eileen chua
1
Do not exchange ypur currency here. The queue system is terrible! I was there before many others yet I was told to wait while others collected their currency. The staff attitude is terrible as we owed him money and kept shouting impatiently.
You can don't do this job if you dislike dealing with people.
Staff attitude is bad! Queue system is bad! I will not patron this exchange anymore!
Shing Low
5
Competitive rates!! One of the best for Malaysian ringgit in central Singapore area. Long queues typically, so good to go on off-peak timings like before 1130am, 3 to 5pm on weekdays. I queued twice yesterday ; once between 1 to 2 pm and another between 4-5pm. The queue moved at least 5 times faster on the latter timing. The staff are nice if you are clear on your money exchange request(s). May be more efficient and minimise misunderstanding if you can write down your desired foreign currency amount and pass them the correct SGD notes when u arrive at the counter. U may request for small change for your foreign currency but kindly don't demand. Highly recommend if u are prepared to wait for at least 20 mins
I asked for it. Was a bit lazy to go down to Chinatown and 50 mins queue is what I get, totally enough for a round trip to Chinatown lol.
Rate wasn’t transparent, I was short of changes and they had to communicate for a good five minutes before they can round down the number??
Anyways, hope the 1.4/5 rating alerts people who do check reviews before heading down :)
Xiao Yun Xia
1
If I hadn't been in a rush and checked the reviews, I would have avoided this money changer.
Terrible experience. The Indian man at the counter rudely scolded a speech-impaired Chinese staff member, waving his fist and yelling in his language. Completely unprofessional and disrespectful. I was also yelled at by him when I wanted to verify the transaction. Such a toxic environment. I felt bad for the staff member, who was doing a good job and was pleasant to everyone waiting in the queue.
Wenny Wei
1
I asked for it. I was a bit lazy to go down to Chinatown, and a 50-minute queue is what I got — totally enough time for a round trip to Chinatown, lol.
The rate wasn't transparent. I was short on change, and they had to communicate for a good five minutes before they could round down the number?
Anyway, I hope the 1.4/5 rating alerts people who do check reviews before heading down :)
Competitive rates! One of the best for Malaysian Ringgit in the central Singapore area. Long queues are typical, so it's good to go during off-peak times, such as before 11:30 AM or between 3 PM and 5 PM on weekdays. I queued twice yesterday: once between 1 PM and 2 PM, and again between 4 PM and 5 PM. The queue moved at least 5 times faster during the latter timing. The staff are nice if you are clear about your money exchange request(s). It may be more efficient and minimise misunderstanding if you write down your desired foreign currency amount and pass them the correct SGD notes when you arrive at the counter. You may request small change for your foreign currency, but please do not demand it. Highly recommended if you are prepared to wait for at least 20 minutes.
Yi Ling Chua
1
Do not exchange your currency here. The queue system is terrible! I was there before many others, yet I was told to wait while others collected their currency. The staff's attitude is terrible; he acted as if we owed him money and kept shouting impatiently. If you dislike dealing with people, you shouldn't be doing this job. The staff's attitude is bad, and the queue system is bad! I will not patronize this exchange anymore!